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How To Become a Business Analyst Without IT Background?

The BAWorld

This also means that demand for BAs with IT skillset is increasing. Business/Functional Knowledge – Functional knowledge signifies business domain knowledge which refers to knowledge of the domain/industry/process. More and more businesses are getting dependent on IT solutions.

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Top 10 Business Analyst Soft Skills

The BAWorld

For further insights into active listening, you can refer to a Wall Street Journal article on the topic titled “How ‘Active Listening’ Makes Both Participants in a Conversation Feel Better.” A professional business certification, such as the Entry Certificate in Business Analysis (ECBA), can also aid in the development of your skillset.