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How To Become a Business Analyst Without IT Background?

The BAWorld

This also means that demand for BAs with IT skillset is increasing. He/she needs to be multi-lingual in terms of communicating in a way that is easily understand by the concerned party and a good listener as well to absorb the right amount of information. More and more businesses are getting dependent on IT solutions.

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Top 10 Business Analyst Soft Skills

The BAWorld

Two key techniques to ensure active listening are: Asking open-ended question Paraphrasing customer statements Open-ended questions encourage detailed explanations while paraphrasing in your own words confirms understanding and prevents crucial information from being overlooked. They often work with tricky data and many-sided situations.

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Underlying Competencies for a BA as per BABOK – Behavioral Characteristics and Business Knowledge

MindsMapped

Nonetheless, they play a key role in increasing personal effectiveness at work and exist at the core of every Business analyst’s skillset. It creates a confidence in the minds of the stakeholders to believe when they share sensitive information or issues with the Business Analyst.

UML 40