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Handling Non-Cooperation of Stakeholders: A thorough Stakeholdermanagement plan is key to tackling this issue. Identifying key expectations, roles, attitudes of the stakeholders and monitoring continuously are ways you can handle this non-co-operation. Read Also: HOW TO HANDLE CHALLENGING STAKEHOLDERS?
For example: One of the required tasks of a BA who is working on the development of a Customer service platform is to monitor and assess the duration of the response and customer satisfaction levels and if so, create and present this information in a business context using relevant software such as Power BI.
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