Measuring the ROI of Business Process Automation: A Comprehensive Guide
CMW Lab Blog
NOVEMBER 20, 2024
Business Process Automation (BPA) has quickly become a cornerstone of modern business strategy, driving efficiency while cutting costs and increasing productivity. To justify their investment in BPA initiatives, however, organizations must accurately calculate its return on investment (ROI). This article presents a detailed framework for doing just that with regard to KPIs and metrics which provide insights into its value and effect.
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