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Innovation With Purpose Across An Entire Industry: The SAP Plastic Challenge

Timo Elliott

Working with design expert David Kester , he put together a series of Plastic Challenge workshops bringing together consumers and retail industry experts to think about ways to alleviate the problem. Follow a good design process.

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Making Workshops More Engaging and Interesting Using Design Thinking – H Winter, BA Conf Europe 19

Business Bullet

Helen Winter speaking at the European Business Analysis conference 2019 in London on how to make workshops more engaging and interesting using design thinking techniques. . The book is available from www.koganpage.com and all major print and e-book retailers. Please share in the comments.

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Remaining customer focused in the aftermath of a crisis is the key to survival

Clarasys

Grocery retailers offered at-risk customers special store timeslots and honoured their loyal customers with early booking slots. This is a great chance to apply design thinking methods to come up with innovative ways to adapt and transform your business in order to drive customer experience while being able to balance your costs.