Scaling Agile Practices – Improve Business Outcomes: Customer Centricity and Design Thinking
Agilemania
OCTOBER 12, 2022
Customer Centricity and Design Thinking. One of the dimensions of Agile Product Delivery is Customer Centricity and Design Thinking. Customer centricity is a mindset and way of doing business that focuses on creating positive engagements as customers experience the products and services the enterprise offers.
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