Timo Elliott

MAY 15, 2023

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

Customer Experience 245

Customer Experience Customer Experience Innovation User Experience 245

Netmind

FEBRUARY 9, 2021

Recently, I held a workshop at the Agile Trends Festival for participants to experience the design thinking process and experiment with applying it at the organizational level. The design thinking workshop was built around a generic problem that the attendees themselves were experiencing: finding a work-life balance. .

Design Thinking 52

Design Thinking User Experience Documentation Innovation 52

Netmind

FEBRUARY 9, 2021

Recently, I held a workshop at the Agile Trends Festival for participants to experience the design thinking process and experiment with applying it at the organizational level. What is Design Thinking? . First, let’s back up for just a second to define Design Thinking. Client/User + Designer/Interviewer.

Design Thinking 52

Design Thinking User Experience Documentation Innovation 52

Analysts Corner

APRIL 12, 2023

I write long business requirements documents (popular by the acronym BRD), which are quite boring, and no one actually wants to read. Even by luck or chance, if the document gets done and is out for review, the reviews are never ending. I have done this so many times now, there is nothing more creative and innovative about it.

Design Thinking 100

Design Thinking Documentation Innovation Project Management 100

Whizlabs

APRIL 19, 2021

Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. He is a driven executive and a military veteran who helps in casting innovative digital transformation for companies and measurably builds on it. Follow Sven Ringling on Twitter and LinkedIn.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Cprime

SEPTEMBER 20, 2023

Service Catalog: A detailed list of services, complete with documentation, service level agreements, and other pertinent details. ESM design thinking Design thinking in ESM is about empathy. This approach not only enhances the customer experience but also fosters innovation within the organization.

Design Thinking 52

Design Thinking Customer Experience Customer Experience Documentation 52

Clarasys

DECEMBER 3, 2020

Bringing a vision to life makes it something the team can really understand and get behind, increasing motivation and innovation. This can be achieved in a few ways: Create an interactive prototype: Previously, we have brought in leading design agencies to create fully ‘clickable’ prototypes. Use the Agile Manifesto.

Vision 52

Vision Customer Experience Customer Experience Agile 52