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It is loud and clear that Cloud Computing is fundamental to the new wave of digitaltransformation. Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. He is currently working on his next book – Agile DigitalTransformation.
The open secret of designthinking is to start with a problem and develop multiple solutions in order to come up with the best solution. As such, the best place to start is by empathising and understanding your customers through applying designthinking. Why is now a critical time to apply designthinking?
To aid tool adoption, employees need to understand your CX vision, their role within it, and the wider impact this has on organisational success. Too often, companies have a vision, but it isn’t communicated well enough which can cause confusion. Likewise, perfect change management can’t make a poorly selected tool fit for purpose.
To aid tool adoption, employees need to understand your CX vision, their role within it, and the wider impact this has on organisational success. Too often, companies have a vision, but it isn’t communicated well enough which can cause confusion. Likewise, perfect change management can’t make a poorly selected tool fit for purpose.
The DevOps team may use various techniques to determine problem statements, such as designthinking, customer journey map, value stream mapping, etc. This phase is critical for mapping the vision for the development cycle and ensuring that developers understand the project objective and build incrementally.
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