article thumbnail

AstraZeneca’s Axial Transformation: A Digital Backbone for Innovation

Timo Elliott

Technology Integration : It involves 750 interconnected systems and 3,000+ integrations, with 150 core data objects forming the foundation of a fit-to-standard process model. Start Data Management EarlyReally Early “Whenever you start working on data, its always too late,” emphasized Russell Smith.

article thumbnail

Succeed As a Business Analyst

Analysts Corner

Business analysts’ skills comprise both soft skills (facilitation skills, interpersonal, and consultative skills) as well as hard skills (for example, documentation skills, process modeling, requirements engineering, and stakeholder analysis).

article thumbnail

Harnessing Generative AI for Enhanced Customer Care Agent Coaching

Analysts Corner

Technologies like natural language processing models and AI-driven simulations exemplify GenAI’s capabilities, which can be particularly beneficial in a learning and development context by offering more dynamic and adaptive solutions.