article thumbnail

2023 SAP Innovation Award Winners: Swiss Federal Railways, Mastering a Data-Driven Culture with SAP BTP

Timo Elliott

The implementation of SAP Ariba and SAP Customer Experience has been instrumental in managing the full lifecycle of supplier and customer records, from registration to phase-out. This shift has enabled them to concentrate on more intricate aspects of data quality and governance.

article thumbnail

10 Document Types You Can Process with Astera

Astera

Purchase Orders (Make procurement/sales fulfillment effortless) Procurement professionals have long observed the lack of automation as the biggest challenge in procurement. While we’re on the topic, check out this exclusive whitepaper on how you can enhance customer experience by automating feedback form data extraction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Future of Composable Business

Timo Elliott

We’ve taken all of the pieces that the intelligent enterprise is made up of , like finance, procurement, HR, manufacturing, and operations. You have to start with the customer experience and work your way back to technology. One thing I love about composable business is it’s never claimed to be anything net new.

article thumbnail

Get The Most Out Of Smart Business Intelligence Reporting

Data Pine

If you can tackle into their emotional needs, and predict their behavior, you will stimulate purchase and provide a smooth customer experience. BI reports can combine those resources and provide a stimulating user experience. Streamlined procurement processes. Customer analysis and behavioral prediction.

article thumbnail

Introduction To The Basic Business Intelligence Concepts

Data Pine

Improve your customer experience processes. In the age of information, customer service and customer experience (CX) are among the most important factors in ongoing growth and success. Control your entire procurement operation. Getting them right consistently is vital. click to enlarge**. click to enlarge**.

article thumbnail

Unlock business growth with Business process management consulting

CMW Lab Blog

Elevated customer experience: deliver products and services faster while exceeding expectations. Cost savings: reduce waste and unnecessary expenses with leaner workflows. Scalability: create frameworks that adapt to business growth and shifting markets. BPM consulting in action Curious about the real-world impact?

article thumbnail

EX and CX: Establishing a connection between the two

Clarasys

We’ve all heard it said that “happy employees lead to happy customers” and business leaders believe it too: a recent Harvard Business Review Analytic Services survey found that 55% of business executives believe it is impossible to provide a great customer experience (CX) without providing great employee experience (EX).