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The language used (formal, informal, technical, non-technical), the periodicity, and other aspects are part of a Business Analysis Plan that both IIBA’s BABoK and PMI’s Guide use to define how all business analysis work and deliverables will be done. Which communication style is proper for whom? ”
Applying UML “Use Case Diagram” techniques: Warehouse Management System Analysis by Mondoa Image source I like it when someone shares their experience with this technique; as I always say, it needs to be more appreciated nowadays. User Experience vs. CustomerExperience: What’s The Difference?
Furthermore, the functions identified in the functional requirements are just a part of the total customerexperience. Such expectations and demands are referred to as ‘non functional’ requirements ‘ There are many elements to the total customerexperience. We’ll get back to the basics.
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