Smart Data Collective

JULY 19, 2019

Comarch is known around the world, as a trusted, innovative provider of IT products and services in sectors as varied as healthcare, finance, automotive, retail, transport and logistics, to name just a few. Thanks to experience in the telecommunications industry, gained over many years, Comarch understands the value of customer focus.

Big Data 250

Big Data Retail Artificial Intelligence Logistics 250

Timo Elliott

JANUARY 16, 2019

But while operational data gives you an idea of what has happened, it only provides limited insights into why it happened — especially when talking about the customer experience. Organizations in every industry are moving from selling standard products to customized pay-as-you-go service experiences.

Customer Experience 174

Customer Experience Customer Experience Logistics Finance 174

Dataversity

MAY 31, 2023

Unlocking the power of geospatial data can give organizations a competitive edge, from optimizing supply chain logistics and enhancing customer experience to mitigating fraud and improving public health outcomes. But despite its far-reaching benefits, many organizations fail to fully harness geospatial data’s potential.

Supply Chain 130

Supply Chain Logistics Customer Experience Customer Experience 130

Smart Data Collective

JUNE 19, 2019

While you could be worried about the logistics, it’s necessary to realize that you’ll get lots of benefits from this phenomenon. This will guarantee improved productivity, an increase in income streams, and a positive shift in customer experience. The Relationship between Big Data and Risk Management.

Big Data 228

Big Data Logistics Monitoring Data Analytics 228

Astera

OCTOBER 25, 2024

Welcome to the Future of Document Processing Whether you work in Accounting, Logistics, or any of the other document-intensive functions, your docs should be the supporting cast, not the big bad villain you have to defeat to get some work done. Talk about a win-win-win!

Documentation 97

Documentation Procurement Logistics Supply Chain 97

Cprime

APRIL 8, 2025

The next wave of competitive advantage is being shaped by how companies structure engagement through systems that anticipate, orchestrate, and resolve customer needs in real time. AI in customer service automation now goes far beyond efficiency. Agentic AI is redefining the entire operating model for customer experience.

Logistics 52

Logistics Customer Experience Customer Experience Retail 52

Clarasys

NOVEMBER 9, 2022

In the sixth episode of our Snack-sized sustainability podcast, Wilf Stoddart discusses reverse logistics. Tune in to hear what reverse logistics means, how it works and benefits for organisations. Never Mind the Pain Points · What is reverse logistics? Today I will be talking you through the term reverse logistics.

Logistics 52

Logistics Supply Chain Retail Customer Experience 52

Smart Data Collective

DECEMBER 5, 2019

These are influenced by other sources that affect demand, including customer experience, marketing, sales, schedules, etc. Helping with Customer Outreach. Larger operations mean new costs, new competition, unforeseen logistical risks, and new pricing strategies.

Logistics 236

Logistics Predictive Analytics Customer Experience Customer Experience 236

GAVS Technology

SEPTEMBER 13, 2021

In past few years, AI has proved transformational for numerous industries, including the manufacturing and logistics industry. AIOps (Artificial Intelligence for IT Operations) is being used by manufacturing and logistics firms to improve their productivity. How AIOps is used in the logistics industry?

Logistics 52

Logistics Supply Chain Monitoring Artificial Intelligence 52

BizAcuity

JUNE 3, 2022

Walmart along with IBM are experimenting with Blockchain, surveying pilot projects aimed towards the goal of 100% visibility of their supply chain. Consumer experience: Building brand love in this decade will revolve around hyper-personalized customer experiences.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147

CMW Lab Blog

NOVEMBER 22, 2024

Supply Chain Optimization: Improved logistics and transparency. Retail Customer Personalization: Tailored experiences through AI-driven automation. Customer Onboarding: Improved processes for better customer experiences. Inventory Management: Streamlined tracking and reduced costs.

Supply Chain 52

Supply Chain Logistics Cybersecurity Monitoring 52

Domo

MAY 31, 2021

Consider DHL Temperature Management Solutions, a division of the global logistics carrier. We collect ambient temperature data throughout the package logistics process,” says Carlos Palacios , Pricing and Analytics Manager, “and we store that data in a database.” That kind of info wasn’t really clear to us before.”.

Logistics 98

Logistics Pharmaceutical Government Customer Experience 98

Domo

MAY 21, 2021

That’s why it’s important to keep customers happy by providing them top-level customer service—not just when making the sale, but in the days, weeks, and even years after the transaction is completed. The better your overall customer experience offering, the more likely you have a customer for life.

Logistics 93

Logistics Customer Experience Customer Experience Finance 93

Domo

MAY 14, 2021

Qualtrics provides an experience management platform that helps businesses quantify the emotional side of their business. By analyzing customer sentiment at every touchpoint, businesses can optimize their operations in real-time to improve the customer experience and drive revenue.

Logistics 84

Logistics Customer Experience Customer Experience Visualization 84

BizAcuity

APRIL 14, 2022

Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? Customer Experience. If you know and understand a lot of details about every customer, won’t it make sales easier and relationships much easier? Operational Efficiency.

Big Data 130

Big Data Data Analytics Data Analytics Data Management 130

Tableau

FEBRUARY 7, 2022

Athlete logistics. Executing an Olympic and Paralympic Games is a massive logistical challenge, and Tableau has helped streamline the information required to make it happen.” - Team USA. As Team USA describes it, the journey to becoming a fully-realized digital HQ has led to an even more ambitious vision for the future.

Digital 102

Digital Logistics Vision Visualization 102

CMW Lab Blog

JANUARY 31, 2025

Elevated customer experience: deliver products and services faster while exceeding expectations. Cost savings: reduce waste and unnecessary expenses with leaner workflows. Scalability: create frameworks that adapt to business growth and shifting markets. BPM consulting in action Curious about the real-world impact?

Business Process Management 52

Business Process Management Supply Chain Retail Procurement 52

Tableau

FEBRUARY 7, 2022

Athlete logistics. Executing an Olympic and Paralympic Games is a massive logistical challenge, and Tableau has helped streamline the information required to make it happen.” - Team USA. As Team USA describes it, the journey to becoming a fully-realized digital HQ has led to an even more ambitious vision for the future.

Digital 98

Digital Logistics Vision Visualization 98

Sisense

FEBRUARY 9, 2021

We’ll dig into some of the ways data informs these industries and can help these businesses improve their customer experience and gain an edge in an increasingly competitive world. This represents a huge logistical challenge for retailers and suppliers, one that data is uniquely able to help combat. Data in full bloom.

E-Commerce 98

E-Commerce Supply Chain Retail Logistics 98

Ntara

OCTOBER 6, 2022

Logistical data in PIM. While logistics are typically managed in your company’s enterprise resource planning (ERP) system, it may be important to include logistical data in your PIM for certain consuming systems. It also helps internally, as your warehouse team will always have a clear view of the entire logistics process.

Logistics 59

Logistics Retail Customer Experience Customer Experience 59

Domo

FEBRUARY 26, 2025

Industries, including finance and healthcare, use agentic AI agents to optimize workflows, improve customer experiences, and drive innovation. Example: A logistics company implementing agentic AI for route optimization might first test it on a single delivery hub before expanding it across multiple regions.

Supply Chain 59

Supply Chain Healthcare Monitoring Banking 59

Marutitech

FEBRUARY 23, 2022

Predictive analytics use cases will help you with the best time to perform maintenance to avoid lost revenue and dissatisfied customers. Key Industries : Automotive, Logistic & Transportation, Oil & Gas, Manufacture, Utilities. 6. Commonly, most systems become inoperable during maintenance. Product Propensity.

Predictive Analytics 92

Predictive Analytics Supply Chain Pharmaceutical Retail 92

Argon Digital

JUNE 27, 2023

Enhanced Customer Experience : Automation plays a crucial role in delivering exceptional customer experiences. By automating customer-facing processes, organizations can respond faster to customer inquiries, provide self-service options, and ensure timely and accurate order processing.

Logistics 52

Logistics Supply Chain Customer Experience Customer Experience 52

Data Pine

MAY 9, 2019

As mentioned, the data storage warehouse is the logistics platform that connects all of your different databases together and allows you to create relationships between them. Improve your customer experience processes. 2) The data warehouse. Getting them right consistently is vital. click to enlarge**.

Business Intelligence 108

Business Intelligence Business Intelligence Procurement Data Warehouse 108

Domo

DECEMBER 2, 2021

With DI, you can identify patterns in customer sentiment with Natural Language Processing (NLP) and machine learning (ML) modeling. Use these tools to accurately predict positive and negative customer experiences in advance so you can address risk in time. Logistics optimization.

Supply Chain 59

Supply Chain Artificial Intelligence Logistics Decision Modelling 59

Actian

DECEMBER 19, 2018

From strategic decision-making to low-level operations and customer experience, your entire company must have up-to-date information and insights to keep pace with the speed of business. Sales, customer service, HR, finance, manufacturing and logistics – almost every business process in modern companies are technology-enabled.

Real-time Data 40

Real-time Data Logistics Customer Experience Customer Experience 40

Data Pine

AUGUST 19, 2020

Inventory metrics can be common to different industries, and it is no surprise that you can identify one as a logistic KPI , but also see it listed as a retail KPI for instance. To find more examples and templates, take a look at our other logistics dashboards. Inventory Metrics Examples For Better Management. Inventory accuracy.

Supply Chain 114

Supply Chain Retail Monitoring Visualization 114

Insight Software

OCTOBER 9, 2024

By harnessing the power of real-time data and analytics, organizations can detect shifts in their environment, make proactive adjustments, and better serve customers. Each industry has unique applications for real-time data, but common themes include improving outcomes, reducing costs, and enhancing customer experiences.

Real-time Data 52

Real-time Data Artificial Intelligence Retail Customer Experience 52

Data Pine

APRIL 14, 2022

With an ever-growing roster of adrenaline-pumping rides, refreshment stands, arcades, bars, restaurants, and experiences within its four walls – and some 150 million people visiting its various parks every year – this hospitality brand uses big data to enhance its customer experience and remain relevant in a competitive marketplace.

Big Data 97

Big Data Healthcare Customer Experience Customer Experience 97

Marutitech

OCTOBER 8, 2021

Various classification algorithms involve statistical modelings like naive Bayes, support vector machines, deep learning, or logistic regression. As discussed earlier, the customer writing positive or negative sentiment will differ by the composition of words in their reviews. Enhancing the Customer Experience.

Monitoring 98

Monitoring Documentation Logistics Customer Experience 98

Actian

FEBRUARY 17, 2020

You’ve been doing the “digital transformation” thing for a couple of years – integrating your business and IT processes and leveraging technology and data in new ways to drive greater operational efficiency and immersive customer experiences. Digital Transformation is the First Step Towards Business Agility.

Data Warehouse 40

Data Warehouse Digital Transformation Supply Chain Logistics 40

Sisense

MAY 27, 2021

For retailers specifically, AI will prove to be game-changing in three key areas: Improving quality and speed of decisions, enhancing the customer experience, and streamlining operations. Improving the shopping experience with AI. Artificial intelligence will empower users of all skill levels with augmented insights.

Retail 52

Retail Supply Chain Artificial Intelligence Customer Experience 52

Sisense

JANUARY 6, 2020

BI and analytics is used across multiple functions: marketing, sales, customer success, product, distribution, operations and logistics to name a few.

Data Modelling 91

Data Modelling Data Warehouse Logistics Customer Experience 91

Monday

SEPTEMBER 30, 2021

Customer service. The end goal is to satisfy the customer. Customer projects : get a complete overview of all your customer projects in one place and improve collaboration with teammates and stakeholders. Customer support operations. The customer base is one of the most valuable assets of any business.

Project Management 98

Project Management Documentation Government Supply Chain 98

Data Pine

FEBRUARY 9, 2024

For example, customer satisfaction metrics are used to drive a better customer experience. Logistics: How can we monitor the degree of incidents in our warehouse? When dealing with warehouse logistics, many things can go wrong at any given time.

Procurement 88

Procurement Supply Chain Retail Monitoring 88

Data Pine

JANUARY 31, 2022

After exhausting most of their traditional methods, the company was looking for other ways to improve customer experience, while at the same time tackling their high annual employee turnover, whose figure was above the average of its competitors.

Business Intelligence 85

Business Intelligence Business Intelligence Data Analytics Data Analytics 85

Argon Digital

NOVEMBER 13, 2023

This results in higher customer satisfaction, repeat business, and ultimately, increased revenue. They can offer faster services, better customer experiences, and more accurate decision-making, all of which can lead to increased market share and revenue growth.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52