Forrester - Business Intelligence

APRIL 10, 2023

You can find The State Of Cloud In Retail, 2023 on the Forrester website now. Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […]

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Retail Healthcare Supply Chain Customer Experience 52

Clarasys

DECEMBER 16, 2020

In this second blog of a series of two we will explore the next big four steps that will highlight how data-led retailers can retain their edge and build resilient organisations in uncertain times. The enhancements for the customer experience lifecycle don’t stop at the line of interaction or line of visibility.

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Retail Supply Chain Customer Experience Customer Experience 52

Analysts Corner

APRIL 25, 2023

By analysing large volumes of data from different sources, businesses can gain a more comprehensive understanding of customer behavior, market trends, and industry dynamics. For example, retailers can use big data to analyse customer purchasing patterns and preferences to optimise inventory and pricing strategies.

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Big Data Retail Customer Experience Customer Experience 130

Sisense

MAY 27, 2021

According to analyst firm IDC, the industry that will spend the most on AI is retail. In fact, the global market size for AI in retail is expected to reach a massive $23.32 AI is the technology that will help businesses to be agile, innovate, and scale. These solutions should be accessible to all actors across a retail business.

Retail 52

Retail Supply Chain Artificial Intelligence Customer Experience 52

Domo

MAY 29, 2019

Over the past decade, as customers’ demands have changed, in-store sales have declined, and shareholder pressure has risen, many retailers have turned to data as a way to survive an increasingly cut-throat industry. For that reason, more retailers are attempting to treat data as a critical asset.

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Retail Customer Experience Customer Experience Innovation 52

CMW Lab Blog

APRIL 28, 2023

With the end of lockdown, the retail real estate sector showed significant growth in 2022. The forecasts for 2023 prove this tendency with a retail vacancy rate falling to 4,2%. Impact of the digital transformation on consuming in retail Digital transformation , no doubts, has significantly impacted retail real estate.

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Digital Transformation Retail Digital Documentation 52

Analysts Corner

MARCH 26, 2023

Effective leadership is crucial to the success of these teams, as it fosters collaboration, innovation, and growth. In this article, we will explore the essential experiences and qualities someone should possess to successfully lead an analytics team, along with examples and explanations.

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Artificial Intelligence Innovation Retail Vision 130

Timo Elliott

JANUARY 10, 2022

The topics covered a wide variety of different industries, with lots of great, concrete examples of how SAP’s customers and partners are using technology to innovate. I’m an innovation evangelist for SAP. to discuss some of the highlights and common themes in last year’s episodes. Timo Elliott: Hello everyone!

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Supply Chain Retail Innovation Digital 305

Smart Data Collective

JULY 19, 2019

Comarch is known around the world, as a trusted, innovative provider of IT products and services in sectors as varied as healthcare, finance, automotive, retail, transport and logistics, to name just a few. Here are some of the reasons Comarch is a leading innovator in big data for telecommunications products.

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Big Data Retail Artificial Intelligence Logistics 200

Inflexion Analytics

APRIL 24, 2024

With its ground breaking innovations and transformative capabilities, Gemini AI is reshaping the landscape of artificial intelligence as we know it. Applications Across Industries Gemini AI is not confined to a single sector; its applications span across industries, from healthcare and finance to retail and beyond.

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Artificial Intelligence Supply Chain Healthcare Innovation 52

Clarasys

JANUARY 27, 2021

How does a retailer optimise their costs whilst tangibly improving their customer proposition? Cut”, “Slash”, “Minimise”; these are the words we typically hear when talking about optimising costs, often at the expense of customer experience. A look at new product development is a great place to start!

Retail 52

Retail Vision Customer Experience Customer Experience 52

Domo

SEPTEMBER 16, 2021

They’re either making mind-boggling amounts of data consumable, fast; they’re giving more people across the entire organization access to data and analytics; they’re setting up environments where their BI teams can innovate; or they’re doing all of the above. Its business use cases range from warehouse performance to forecasting demand.

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Retail Innovation Government User Experience 94

Argon Digital

JUNE 27, 2023

Enhanced Customer Experience : Automation plays a crucial role in delivering exceptional customer experiences. By automating customer-facing processes, organizations can respond faster to customer inquiries, provide self-service options, and ensure timely and accurate order processing.

Logistics 52

Logistics Supply Chain Financial Analysis Customer Experience 52

Astera

JANUARY 9, 2023

GaP Solutions Uses Astera ReportMiner to Process Invoices within 3 Minutes GaP Solutions , one of the leading innovators in retail solutions, provides custom software and hardware solutions to clients across a range of industries. Schedule Automated Workflows to Save Thousands of Hours.

Retail 52

Retail Customer Experience Customer Experience Innovation 52

Clarasys

APRIL 6, 2021

For instance, Telcos have been giving customers unlimited data so they can stay connected with their friends and family. Grocery retailers offered at-risk customers special store timeslots and honoured their loyal customers with early booking slots. Find simple ways of showing them that they can still rely on you.

Customer Experience 52

Customer Experience Customer Experience Retail Design Thinking 52

Clarasys

APRIL 13, 2022

Customer experience (CX) is a key differentiator and primary driver for business success. Huge investment goes into increasing loyalty and customer lifetime value. For organisations to develop successful sustainable products and services, they will need to carefully manage the impact to the customer experience.

Customer Experience 52

Customer Experience Customer Experience Supply Chain Innovation 52

Astera

JANUARY 25, 2024

Enhances operational efficiency and customer experiences by leveraging insights in real-time business processes. For instance, retail businesses can use this to sync daily sales data from an analytics tool to their accounting software. It can also trigger automated actions in business applications based on the synced data.

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E-Commerce Data Warehouse Retail Customer Experience 52

GAVS Technology

MAY 27, 2024

For example, a retail company can use TJM to track the customer journey across its digital platforms, identifying points of friction or drop-off. By understanding these patterns, the company can optimize its digital interfaces, improve customer engagement, and increase conversion rates.

Digital Transformation 52

Digital Transformation Monitoring Healthcare Digital 52

Sisense

JUNE 25, 2020

Deep Brew was something that Starbucks CEO Kevin Johnson was keen to discuss during his presentation at the National Retail Federation’s annual show in January this year. In thinking about the two transformative elements of modern-day retail, it begins by creating unique and relevant experiences,” said Johnson. “If

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Supply Chain Big Data Retail IBM Maintenance 98

Data Pine

APRIL 14, 2022

While these industries are traditionally slow in adopting new innovations, there are some front-runners that are leading the pack. IKEA has always been known for providing the best experiences for its customers. Source : Architectmagazine.com. Behind the scenes. 8) The MagicBand. 9) Checking In And Out With Your Smartphone.

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Big Data Healthcare Customer Experience Customer Experience 97

Data Pine

FEBRUARY 9, 2024

For example, customer satisfaction metrics are used to drive a better customer experience. Think of your business goals Many industries use KPI management solutions to isolate their strongest indicators, such as in the field of retail analytics. Let’s kick off our KPI management examples in the retail industry.

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Procurement Supply Chain Retail Monitoring 88

The BAWorld

NOVEMBER 24, 2023

Organizations may gain a competitive advantage, streamline operations, improve customer experiences, and manage complicated challenges by analyzing massive amounts of data. A retailer, for example, can examine sales data, customer feedback, and marketing campaign data to determine why sales fell in a specific month.

Data Analytics 52

Data Analytics Data Analytics E-Commerce Predictive Analytics 52

Astera

JULY 18, 2024

Modernizing the applications allows businesses to streamline operations and enhance customer experiences. Stakeholders can also help identify potential challenges and opportunities for innovation. The choice depends on factors such as the desired outcome, budget, timeline, and the complexity of the existing legacy applications.

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E-Commerce User Experience Planning Cloud Computing 40

Astera

MAY 30, 2024

Example : Using predictive analytics, a retailer could predict future sales trends based on seasonal buying patterns and current market dynamics. Analyzing this data helps organizations increase conversion rates and customer retention. Predictive analytics leverages forecast techniques and statistical models to understand the future.

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Data Analytics Data Analytics Data Mining Supply Chain 52

Business Bullet

DECEMBER 31, 2021

There have also been an emergence of companies that have appeared who have focussed on innovation, using existing technology but to deliver services in a different way. Technology and data is now available to enable predictive analytics to design great customer experiences (McKinsey & Company. References.

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Planning Artificial Intelligence Predictive Analytics Retail 52

Domo

OCTOBER 12, 2017

Here are 5 companies nailing this machine learning thing, and how they’re doing it: Amazon As one of the largest retailers in the world, Amazon also boasts one of the largest AI platforms in the world. Google It’s no surprise that Google, or its parent company Alphabet, is at the forefront of innovation.

IBM Support 52

IBM Support Supply Chain Retail Customer Experience 52

Astera

SEPTEMBER 28, 2023

With reliable data, you can make strategic moves more confidently, whether it’s optimizing supply chains, tailoring marketing efforts, or enhancing customer experiences. This shift in focus amplifies productivity, fosters innovation, and drives business growth. It enables you to generate reports and make informed decisions.

Data Warehouse 52

Data Warehouse Data Quality Real-time Data E-Commerce 52

Data Pine

APRIL 22, 2020

Communication: Organizational silos kill productivity and stunt innovation. We’ve explored a digital dashboard definition and its value in a business context, now we’re going to share 6 real-life dashboard examples that drill down into key areas of management, IT, service & support, sales, social media, and retail.

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Digital Visualization Retail Data Visualization 75

Modern Analyst

JANUARY 15, 2023

But creativity can help business analysts form fresh ideas and innovative solutions for unique problems and ever-changing requirements. He has experience in handling diverse industries, from fast-moving consumer goods to business to business hardware retailers.

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Business Analysis Business Analysis Documentation Retail 74

Astera

MAY 4, 2023

As AI technology continues to evolve and mature, its integration into business intelligence and analytics unlocks new opportunities for growth and innovation. Let Astera be your partner in driving operational efficiency and enhancing customer experience through AI-powered insights. Sign up for a custom demo !

Business Intelligence 40

Business Intelligence Business Intelligence Predictive Analytics Supply Chain 40

Business Borderlines

JULY 2, 2021

PayPal promised online shoppers card data security and a fraud risk free experience -which is undeniably tempting for cyberholics-, retail and corporate account types, inter-account transfer service. Annual revenue generated in 2014 was a little under $8 billion for around 157- 160 million active accounts.

Digital 40

Digital Banking Logistics Government 40

Clarasys

JANUARY 19, 2022

So it’s great to have you on the podcast today giving some insights and your experience in some of those things. . Specializing really in customer experience as well as Sarah. We’re trying to deliver the journey we want our customers to go on. Your customer needs are always going to change.

Digital Transformation 52

Digital Transformation Digital Vision Customer Experience 52

Data Pine

MAY 9, 2019

You can also analyze which of your customer acquisition channels is giving you your best customers — the ones that pay on time and refer you new business. For instance, a retail store dashboard like the one above will greatly help the manager in knowing his/her customers’ behavior. click to enlarge**.

Business Intelligence 108

Business Intelligence Business Intelligence Procurement Data Warehouse 108

Smart Data Collective

MARCH 1, 2022

As the demand for voice technology starts growing, providers such as automatic speech recognition (ASR) are increasing to develop more profound innovations to speech recognition products that can serve more needs requested by the people. This massive shift is now challenging ASR to innovate and navigate different dialects in one language.

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Artificial Intelligence Digital Innovation Retail 266

Tableau

JANUARY 15, 2021

For brick-and-mortar retailers, it meant that they had to create a way to transition a traditionally in-person experience into a digital experience, while maintaining excellent service and finding ways to still connect in a human-centric way. AI/ML for ‘cool, not creepy’ innovations.

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Customer Experience Customer Experience Retail Digital Transformation 109

Data Pine

AUGUST 29, 2022

Awarded the “best specialist business book” at the 2022 Business Book Awards, this publication guides readers in discovering how companies are harnessing the power of XR in areas such as retail, restaurants, manufacturing, and overall customer experience. Provost & T. Devlin Numsense!

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Big Data Data Analytics Data Analytics Data Mining 105

Clarasys

DECEMBER 2, 2020

An analysis by Retail Economics predicts that by 2029, 53% of sales will be done online. High streets, shopping centres and department stores face a growing challenge, but they still have a role to play – if they understand how their customers shop. Encouraging glocal pop-ups.

E-Commerce 52

E-Commerce Retail Customer Experience Customer Experience 52