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This is a copy of a blog post that appeared in Digitalist Magazine , ably assisted by Shelly Dutton. . It’s based on a deeply held, unwavering commitment to providing the best possible customerexperience, aided by in-depth personal knowledge of employee experiences.
And while IoT still prompts visions of machine take-overs, in reality, most of the applications are more pragmatic—for instance, helping retailers improve their inventory processes, create better customerexperiences, or save on energy costs. Customizing store visits. Eliminating check-out lines.
If you market your products or services on TV, in magazines, or on billboards, you have no control over who gets to see the advertisements. Starbucks focused on improving its customerexperience by making the ordering process easy. Use tools like CRM, CMS to connect with your customers. Automate Your tasks.
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