Tableau
JUNE 28, 2021
And there’s a big push in the industry to use that data to improve customer experiences. It’s not just the industry that wants better customer experiences: 80% of consumers say the experience a company provides is as important as its products. But data alone isn’t enough to improve customer experiences.
Smart Data Collective
MARCH 23, 2022
Plenty of our information gets collected for advertising purposes to grant us a better customer experience as well — meaning a lot of our data is collected without our consent. They can contain adware (a virus that gets downloaded once you click the ad) and infect your computer with malware that gives remote access to your computer.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Smart Data Collective
NOVEMBER 17, 2020
Back in July, we talked about ways that Internet service providers are using big data to provide a better customer experience. The general infrastructure of the Internet may not have changed much, but the services that customers depend on has changed a bit in a world governed by big data.
Smart Data Collective
SEPTEMBER 6, 2020
Your eCommerce solution must provide B2B functions , such as user-based permissions and automated RFQ processes, as well as a frictionless customer experience that’s completely personalized. In 2020, you can’t rely on products and prices, you must provide a great customer experience as well. Rich customer experience.
Timo Elliott
JANUARY 6, 2022
In a previous blog , I explored the value of dark data and how it can reveal insights that can streamline processes, improve customer experiences, generate more revenue – and maybe even help make the world a better place. To sharpen your data strategy skills, download this outcome-driven data strategy masterclass.
Smart Data Collective
OCTOBER 31, 2022
While the shift was temporary and necessary amid the pandemic, benefits like reduced overhead, flexible work schedules, improved morale, enhanced customer experience, and accessibility to larger markets encouraged many to make the change permanent.
Smart Data Collective
OCTOBER 31, 2022
All it takes is for a team member to open a phishing email, download a malicious program, or conduct business on an unsecured device to cause an issue. End-user vulnerability is an aspect of cybersecurity that businesses often overlook. However, human error can account for many of the data breaches and cyberattacks we read about today.
Expert insights. Personalized for you.
93 
Let's personalize your content