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Step 2: Gather Data Once the competitors are identified, gather data on their business operations, market strategies, customer feedback, and financial performance. Look into their marketing strategies, sales tactics, customerexperiences, and online presence. Stars 4 Stars 3.5
We’ve revealed risk points in how businesses operate, and we’ve identified how much our clients should be investing digital vs. traditional channels. Do your B2B customers really want ecommerce? Are they satisfied with the current digitalexperience? What information do they need at what point of the conversion process?
We’ve revealed risk points in how businesses operate, and we’ve identified how much our clients should be investing digital vs. traditional channels. . Do your B2B customers really want ecommerce? Are they satisfied with the current digitalexperience? Build persona profiles and customer journeys.
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