Timo Elliott

NOVEMBER 7, 2024

In the digital era, data is the backbone of innovation and transformation. In a recent presentation at the SAPSA Impuls event in Stockholm , George Sandu, IKEA’s Master Data Leader, shared the company’s data transformation story, offering valuable lessons for organizations navigating similar challenges.

Supply Chain 204

Supply Chain Data Quality Digital Transformation Innovation 204

Smart Data Collective

APRIL 9, 2019

With the growing prevalence of technology, more and more businesses are beginning to integrate digital channels in their customer service models. Call centers know that a poor customer experience is all it takes to lose a customer forever, while consistent bad service can ruin the center’s reputation.

Customer Experience 175

Customer Experience Customer Experience Digital 175

Smart Data Collective

JUNE 3, 2021

Comprehensive digital visions and AI strategies, on the other hand, are still a rarity in this sector. However, if insurers want to achieve measurable success in customer experience management, they need a cross-departmental data flow that allows highly detailed knowledge about customers to be generated quickly and automatically.

Data Analytics 248

Data Analytics Data Analytics Big Data Banking 248

Smart Data Collective

JANUARY 22, 2021

Here are some big data technologies that can help hotel owners improve their customer experience and drive more business. This centralized approach makes it easier for customers to get what they want with a minimum of fuss. NFC Technology. Guest Room Automation. Instant Messaging.

Big Data 273

Big Data Digital Customer Experience Customer Experience 273

Smart Data Collective

JULY 4, 2023

AI models can detect an increase in mentions or events within specific domains and compare them to related data points. Managing such an important task requires digitization to ensure effective disaster restoration and management. It makes this information digitally accessible across devices.

Artificial Intelligence 194

Artificial Intelligence Documentation Monitoring Project Management 194

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Data is foundational to building a digital HQ, and the positive impacts of data-first thinking can be seen across the Team USA organization.

Digital 101

Digital Logistics Vision Visualization 101

Smart Data Collective

DECEMBER 23, 2019

The digital marketing revolution was predicated on advances in AI. AdExt has published a list of nine of the biggest applications of AI in the digital marketing industry. The authors point out that AI is used in everything from content curation to digital advertising and email marketing automation.

Artificial Intelligence 136

Artificial Intelligence Digital Banking Customer Experience 136

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Data is foundational to building a digital HQ, and the positive impacts of data-first thinking can be seen across the Team USA organization.

Digital 98

Digital Logistics Vision Visualization 98

Clarasys

MAY 20, 2021

There are many definitions for digital transformation but it all boils down to applying digital technologies to advance business’ agendas and deliver against changing customer expectations. . This means that most companies would have had to embark on the journey of digital transformation if only to “dip their toes” in it.

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

GAVS Technology

SEPTEMBER 14, 2021

Industries like retail or e-commerce largely depend on strong customer relationships and constantly work towards improving engagement with their clients. This is where AIOps digital transformation solutions come in. The retail and e-commerce industries need AIOps to predict customer response and improve their services.

E-Commerce 40

E-Commerce Customer Experience Customer Experience Retail 40

Timo Elliott

JANUARY 10, 2022

I mean, I run a number of podcasts, this one, the climate 21 podcast, the digital supply chain podcast, and anyone who listens to those will be aware that electric vehicles are a particular passion of mine. Episode 46: Modernizing Rail For A Digital and Sustainable Future. I’ve been talking about them for a long time.

Supply Chain 305

Supply Chain Retail Innovation Digital 305

Business Analyst Learnings

FEBRUARY 12, 2018

If you’re ready for socializing and networking or just looking for professional development opportunities, here are some business analysis events to get you started in 2018. For other locations and dates relating to this conference, take a look at the IIBA Events Calendar to see which one would work for you.

Business Analysis 40

Business Analysis Business Analysis Skillset Digital Transformation 40

Sisense

APRIL 8, 2020

Like any company, Sisense is only as strong as our customer relationships, which is why we look for teammates with a genuine passion for helping customers. From initial contact to face-to-face events, we are dedicated to fostering success at every step of the customer journey. our large, multi-day customer conference.

Digital 84

Digital Customer Experience Customer Experience Planning 84

Passionate BA

AUGUST 1, 2023

User Experience vs. Customer Experience: What’s The Difference? But it is rare when we discuss another important issue, UI/UX, at length – CX or customer experience. Upcoming business analysis events 17.08, 8 PM CEST. We should have more control over the queues.

Business Analysis 130

Business Analysis Business Analysis UML Banking 130

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Lori’s must read blogs are The Third Wave of Cloud is Cresting , The Fourth Wave of Cloud is Imminent and Will the Emerging Edge Fix My Digital Gaming Experience? She is a frequent speaker at Leading Industry Events.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Ntara

JANUARY 26, 2021

Digital transformation doesn’t happen overnight. Your first step as the digital project champion is to develop a sound and practical roadmap to lead your organization through this journey. Our digital roadmapping study takes a 360° look at your business. What do you get with a digital roadmapping study?

Digital 52

Digital Digital Transformation Customer Experience Customer Experience 52

Cprime

JANUARY 18, 2024

– Collaborating with technology providers and consultants can bring in expertise and economies of scale, leading to cost savings and more effective digital initiatives. Why is it important to measure and monitor progress in digital transformation?

Digital 52

Digital Digital Transformation Cybersecurity Cloud Computing 52

Insight Software

MAY 14, 2021

Ray is a prominent and dynamic keynote speaker and research analyst working with clients on digital innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data. He later founded Constellation Research, where he serves as Chairman and Principal Analyst. Twitter followers : 133,900.

Supply Chain 97

Supply Chain Innovation Project Management Change Management 97

Domo

SEPTEMBER 16, 2021

But I love how it leveraged ADF and Magic to understand ROAS (Return On Ad Spend, a common marketing metric) on a digital advertising giveaway campaign. In short, ADF and Magic enabled Sweetwater to crunch through billions of rows of data and surface clean insights around its customers in an incredibly short amount of time.

Retail 94

Retail Innovation Government User Experience 94

Clarasys

MARCH 31, 2021

The ‘New Digital Mall’ . The popularity of the physical ‘American mall’ in the twentieth decade has been replaced in China with a ‘digital mall’ where using a ‘Super-App’, a ‘cornucopia of services’, consumers are able to access all their needs in one place without having to leave the comfort of their homes.

E-Commerce 52

E-Commerce Retail Innovation Customer Experience 52

Astera

FEBRUARY 14, 2024

A shift from manual to digital processing in the insurance sector , especially for handling unstructured data, is defining the industry’s future. Digital transformation is a key for insurers to efficiently manage the increasing volumes of complex data.

Documentation 52

Documentation Digital Transformation Digital Real-time Data 52

Ntara

MARCH 7, 2024

We sponsored and exhibited beside our partner InBetween Digital Publishing. And with the impending digital product passport and initiatives like California’s Advanced Clean Cars program , it won’t be optional for long. Embrace the responsible consumption revolution by focusing on product experience (PX) over customer experience (CX).

Retail 52

Retail Digital Customer Experience Customer Experience 52

Domo

FEBRUARY 18, 2020

Business Intelligence (BI) Storytelling with Real-Time Data Doug Kramon of ESPN talks about how the “Worldwide Leader in Sports” is able to use the intelligence it gathers from viewers during a live sporting event and then, with the help of Domo, create a compelling post-event narrative that drives change and improves the fan experience.

Finance 52

Finance Healthcare Real-time Data Customer Experience 52

GAVS Technology

AUGUST 1, 2024

From optimizing patient care processes, enhancing network management, cost reduction to enhancing customer experiences, our solutions consistently deliver valuable outcomes to a wide range of industries viz. They can enhance operational efficiency leading to cost savings and improved productivity. and/or its affiliates in the U.S.

Healthcare 52

Healthcare Banking Finance Customer Experience 52

Domo

JULY 6, 2021

With that data in our hands, we could do something with it,” said Vince Kelly, Astellas Pharma’s head of digital marketing and customer experience. “We ’ “When should we do a digital event? We could model it, and we could get insights out of it.” to determining ‘What can or should we do in the future?’

Business Intelligence 52

Business Intelligence Business Intelligence Customer Experience Customer Experience 52

Cprime

MAY 7, 2024

The global digital transformation market is expected to reach $3.4 “ ServiceNow, a leading digital workflow company, continues to recognize INRY as an Elite Partner, acknowledging their deep knowledge and consistent success in delivering exceptional value to customers.

Digital Transformation 52

Digital Transformation Innovation Digital Vision 52

Business Bullet

NOVEMBER 1, 2020

Since then I have broadened both mine and my company’s skill set to include disciplines such as Agile Product Management, Business Change Management, User/Customer Experience (UX/CX) and Service Design. I work in both digital and analogue forms and I sometimes even combine the two! . What is visual thinking and sketchnoting?

Visualization 52

Visualization Business Analysis Business Analysis Digital 52

The BAWorld

NOVEMBER 24, 2023

Organizations may gain a competitive advantage, streamline operations, improve customer experiences, and manage complicated challenges by analyzing massive amounts of data. As the volume and complexity of data increase, DA will become increasingly important in managing the digital age’s difficulties and opportunities.

Data Analytics 52

Data Analytics Data Analytics E-Commerce Predictive Analytics 52

Data Pine

AUGUST 19, 2020

In our cutthroat digital economy, massive amounts of data are gathered, stored, analyzed, and optimized to deliver the best possible experience to customers and partners. Meeting customers’ demands is critical in successfully managing your company’s inventory, especially in the FMCG industry.

Supply Chain 114

Supply Chain Retail Monitoring Visualization 114

Monday

JUNE 28, 2021

This type of digital process automation is a lot cheaper and more relevant to most companies. Business process automation is the term for the overall process of automating different workflows in your business, while RPA refers to specific digital tools — often called bots — that can automate a specific business task. Customer support.

Customer Experience 52

Customer Experience Customer Experience Documentation Digital 52

Astera

DECEMBER 5, 2022

Today, APIs are apparent as powerful solutions that enable organizations to seamlessly integrate technologies and lead digital transformation initiatives. From facilitating financial transactions and marketing automation to creating connected customer experiences, APIs are becoming the backbone of every sector.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Predictive Analytics Visualization 52

GlowTouch

APRIL 2, 2021

This digital dependence has contributed to the digital transformation that is apparent within customer service at many organizations. Jochem believes that trend eating in will become a habit, so her goal is to help customers feel like master chefs in their own homes. Promoting the Customer Experience.

E-Commerce 52

E-Commerce Retail Digital Digital Transformation 52

The BAWorld

MAY 14, 2024

Collecting data from different sources, cleaning it using various tools, technologies & algorithms, analysing and generating meaningful insights for business problem solving or improving customer experience/engagement or enhancing business growth is data analytics. In this digital world, huge data are being generated.

Data Analytics 52

Data Analytics Data Analytics E-Commerce Visualization 52

Astera

DECEMBER 12, 2023

API-led connectivity revolutionizes digital interactions. It transforms customer experiences. By leveraging APIs to optimize services, businesses create seamless digital ecosystems that deliver enhanced experiences to customers. Why is API-led Connectivity Important?

E-Commerce 52

E-Commerce Monitoring User Experience Banking 52

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

User Experience 50

User Experience Digital Transformation Digital IBM Support 50

Astera

DECEMBER 22, 2022

Today, APIs are apparent as powerful solutions that enable organizations to seamlessly integrate technologies and lead digital transformation initiatives. From facilitating financial transactions and marketing automation to creating connected customer experiences, APIs are becoming the backbone of every sector.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Predictive Analytics Visualization 52

Monday

MAY 5, 2021

Whether you’re looking to send automated emails to your leads, post social media updates, or automate repetitive tasks such as publishing ad campaigns, using marketing automation helps you deliver a seamless customer experience across multiple channels. Namely, the correct customer contact information is not passed on.

Customer Experience 52

Customer Experience Customer Experience Project Management Planning 52