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Digital Transformation: How To Protect Your Organization From Cyber Risk

Smart Data Collective

In order to protect your business from these threats, it’s essential to understand what digital transformation entails and how you can safeguard your company from cyber risks. Read on and learn how to keep your data safe and secure while streamlining your business processes in this digital age. What is cyber risk?

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Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

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5 Ways Data Analytics Sets a New Standard for Revenue Marketing

Smart Data Collective

Data analytics refers to the systematic computational analysis of statistics or data. Check the following common business KPI that data analytics present: Sales Revenue Organic traffic Customer Lifetime Value Conversion rate Cost Associated Per Lead Acquisitions Lead generation rate. Holistic Customer Experience.

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The Role of IT Consulting for Data-Driven Businesses

Smart Data Collective

That shift, my friends, is digital transformation in action. And while transforming our music habits might seem straightforward, the truth is, digital transformation in the business realm is a bit more intricate. IT consultants are the guiding stars for businesses in this fast-paced digital world.

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Customer experience architecture

Clarasys

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

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Customer experience architecture

Clarasys

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

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5 dimensions of digital transformation, with CX at centre stage

Clarasys

There are many definitions for digital transformation but it all boils down to applying digital technologies to advance business’ agendas and deliver against changing customer expectations. . This means that most companies would have had to embark on the journey of digital transformation if only to “dip their toes” in it.