Smart Data Collective

APRIL 25, 2022

Digital transformation has been a goal for many organizations in recent years, and the shift to remote and hybrid working arrangements has only made this desire to future-proof their business more immediate. The increase in employee engagement and productivity also result in increased customer engagement and enhanced experiences.

Big Data 300

Big Data Digital Digital Transformation Data Analytics 300

Clarasys

MARCH 31, 2022

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

Customer Experience 72

Customer Experience Customer Experience Business Architecture Retail 72

Timo Elliott

JANUARY 3, 2020

If any lessons were learned over the last decade, one of them is undoubtedly that technology innovation has leveled the playing field for businesses of all sizes. But perhaps more surprising is their ability to be at the forefront of their industry’s digital transformation. Why do I say “unfortunately”?

Artificial Intelligence 194

Artificial Intelligence Customer Experience Customer Experience Digital Transformation 194

GAVS Technology

FEBRUARY 3, 2021

As businesses look beyond the immediate impacts of COVID-19, it’s time to adopt a connected enterprise mindset and accelerate digital transformation. The New Customer Experience. When lockdown hit, customer service teams on the frontline found themselves at the centre of a perfect storm. Smarter CX starts with AI.

Digital Transformation 75

Digital Transformation Digital Customer Experience Customer Experience 75

Timo Elliott

JANUARY 22, 2019

Cloud brings agility and faster innovation to analytics. New experience analytics. Understanding and optimizing the customer experience is the bedrock of successful digital transformation. These data-driven, self-learning business processes improve automatically over time and as people use them.

Data Discovery 240

Data Discovery Enterprise Architecture Embedded Analytics Digital Transformation 240

Clarasys

MARCH 31, 2022

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

Customer Experience 52

Customer Experience Customer Experience Business Architecture Retail 52

BA Squared

SEPTEMBER 12, 2021

2 – BAs and POs lead the customer focus on the team: Customer Focus: Prioritizing and planning in small increments helps us leverage the feedback loop and innovate better. A customer-focused backlog and acceptance criteria help build automated testing scenarios and maintain them more easily.

Digital Transformation 130

Digital Transformation Customer Experience Customer Experience Monitoring 130

Agilemania

JANUARY 3, 2022

With this, we’re moving to today’s topic -Digital Transformation. But, before we get to unveil our, 5 Step Guide to Avoid Digital Transformation Failure in 2022. you need to know what Digital Transformation is and why you need it. . What is Digital Transformation?

Digital Transformation 52

Digital Transformation Digital Innovation Customer Experience 52

Clarasys

JUNE 14, 2021

In part 1 of this series, we drew on the favourite Netflix series ‘The Queen’s Gambit’, using the metaphor of chess to simplify customer experience (CX) strategy. Final two choices to consider to develop a successful customer experience strategy. These capabilities help us understand and improve the customer experience.

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Digital 52

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. He is currently working on his next book – Agile Digital Transformation.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Cprime

JULY 20, 2023

Agile, digital, and AI transformation are three interconnected pillars that hold immense potential for driving innovation, growth, and success. Transformation defined Agile Transformation : Agile methodologies enable organizations to respond quickly to changing market dynamics and customer needs.

Digital 75

Digital Agile Digital Transformation Cloud Computing 75

Dataversity

MAY 30, 2022

Innovations in artificial intelligence, machine learning, the Internet of Things (IoT), and other advanced technologies have enabled companies to do things previously unimaginable when it comes to customer experiences, business growth, and revenue. In the 21st century, every company is a technology company.

Enterprise Architecture 130

Enterprise Architecture Artificial Intelligence Customer Experience Customer Experience 130

Clarasys

JANUARY 19, 2022

Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure success. In this episode, Clarasys’ own Tom Carpenter, Sarah Rigby and Simon Blosse explore how to consider the business in a digital transformation. Specializing really in customer experience as well as Sarah.

Digital Transformation 52

Digital Transformation Digital Vision Customer Experience 52

CMW Lab Blog

APRIL 28, 2023

In this article, we’ll explore some of the ways that digital transformation influences the real estate industry and the benefits it brings. Impact of the digital transformation on consuming in retail Digital transformation , no doubts, has significantly impacted retail real estate.

Digital Transformation 52

Digital Transformation Retail Digital Documentation 52

Clarasys

FEBRUARY 2, 2022

Considering technology in digital transformation is fundamental to making it a success. . Never Mind the Pain Points · How to consider technology in digital transformation. Tom Carpenter: We’re going to be talking about how to ensure you think about technology in the correct way when doing a digital transformation.

Digital Transformation 52

Digital Transformation Digital Finance Vision 52

Clarasys

MAY 27, 2021

This comes down to some customer experience (CX) fundamentals… put simply are you meeting the needs of your customers? The key lesson here is not to have a digital transformation agenda in isolation. The post So you think you have a successful digital transformation strategy ready or in progress?

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

BA Squared

JULY 9, 2020

In 2020, I am updating this definition to “A catalyst of problem-solving and effective decision making; facilitating problem-solving and decision making on desired strategic, operations, customer experience, and systematic changes and aspects of how organizations serve their customers and operate at all levels.”. Innovation.

Business Analysis 107

Business Analysis Business Analysis Customer Experience Customer Experience 107

Sisense

MARCH 26, 2021

Companies surveyed by Harvard Business Review Analytic Services (HBR) report that two of the most important strategic benefits of using data analytics are (1) identifying new revenue and business models and (2) becoming more innovative. 30% want to be more innovative. Only 23% can. Only 14% are.”

Innovation 98

Innovation Data Analytics Data Analytics Digital Transformation 98

The BAWorld

JUNE 4, 2024

With the advent of technology and digitization, Chief Experience Officers (CXOs) have a crucial responsibility to guide organizations for digital transformation and constant growth. Furthermore, having an understanding of cybersecurity and data privacy is important, considering the increasing cyber threats.

Digital Transformation 52

Digital Transformation Cybersecurity Big Data Customer Experience 52

Astera

NOVEMBER 18, 2022

APIs – Application Programming Interfaces —have become the key to digital transformation. They break down enterprise barriers, reduces data siloes, and allow faster innovation. . An API-led strategy enables you to deliver seamless customer experiences and create new digital capabilities to drive better business results.

Digital Transformation 52

Digital Transformation Banking Innovation Customer Experience 52

Sisense

MAY 20, 2021

That’s because almost 75% of organizations don’t have a leadership that completely backs a data-driven culture or nurtures and supports analytics-led innovation. Amazon measures the effectiveness of almost everything it does, including innovation. Guy observes that Amazon gives employees license to innovate almost at will.

Chief Data Officer 98

Chief Data Officer Innovation Supply Chain Real-time Data 98

Cprime

MAY 7, 2024

The global digital transformation market is expected to reach $3.4 “The addition of INRY to our organization marks a significant milestone in our journey to empower enterprises with transformative technology solutions,” said Srinivasan Veeraraghavachary, President of Cprime. .

Digital Transformation 52

Digital Transformation Innovation Digital Vision 52

Clarasys

JULY 20, 2021

They want to modernise, drive down costs, increase revenue, improve customer satisfaction, improve employee experience, be innovative….the This can be really tricky if you are leading a digital portfolio where there are a lot of options and budgets are tight. Customer ethos. Complaint handling.

Digital 52

Digital Customer Experience Customer Experience Digital Transformation 52

Clarasys

AUGUST 12, 2021

You want to find the best solution to improve your customers’ experience, so where do you start? If this behaviour of jumping to the answer and rapid solutionising sounds familiar, you might miss an opportunity to solve the real problem and exceed customer expectations. Start with the problem. How you can improve your CX.

Digital 52

Digital Customer Experience Customer Experience Design Thinking 52

Agilemania

FEBRUARY 13, 2023

Publish Customer Experiences Agile teams provide fresh client experiences regularly. Product managers are accountable for delivering Complete Product Experience. The frequency of publication ranges from quarterly to monthly, weekly, or daily. Some firms divide product management work into two roles.

Product Management 98

Product Management Product Management Agile Portfolio Management 98

Astera

APRIL 9, 2023

AI-driven document processing empowers organizations to adapt, innovate, and outperform the competition. Facilitating digital transformation : Embracing AI-driven automated document processing is a strategic step toward digital transformation.

Documentation 52

Documentation Digital Transformation Innovation Customer Experience 52

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Recent innovations in data capture through tracking, tagging and wearables have given athletes more data-driven feedback than ever before.

Digital 101

Digital Logistics Vision Visualization 101

GAVS Technology

DECEMBER 1, 2020

From a high-level perspective, we can see that businesses have focused on recovering the sources of their revenues, rebuilding operations, restructuring the organization, and accelerating their digital transformation initiatives. Scaling to ever-changing customer needs.

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Government 52

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Recent innovations in data capture through tracking, tagging and wearables have given athletes more data-driven feedback than ever before.

Digital 98

Digital Logistics Vision Visualization 98

GAVS Technology

MAY 27, 2024

By maintaining a secure digital environment, organizations can protect their assets and build trust with their customers. Within this transformative journey, ZIF Dx+ emerges as an indispensable Digital Experience Monitoring Tool , pivotal in providing the requisite tools and insights essential for optimizing digital operations.

Digital Transformation 52

Digital Transformation Monitoring Healthcare Digital 52

Marutitech

MARCH 10, 2022

Organizations across various domains accelerated their digital transformation to fulfill consumer demands swiftly. . Since then, we’ve been making headway in digital transformation solutions with innovative products that have set a new standard for corporate leadership.

Digital Transformation 52

Digital Transformation Digital Agile Customer Experience 52

Cprime

JANUARY 18, 2024

– Collaborating with technology providers and consultants can bring in expertise and economies of scale, leading to cost savings and more effective digital initiatives. Why is it important to measure and monitor progress in digital transformation? Legacy systems often represent a significant portion of TCO.

Digital 52

Digital Digital Transformation Cybersecurity Cloud Computing 52

Astera

JUNE 21, 2024

Businesses must evolve and innovate to stay competitive in the ever-growing market. API adoption can also help organizations improve customer experience, automate tasks to increase efficiency and drive innovation through easy access to data. API adoption has witnessed an extraordinary surge across industries.

Real-time Data 52

Real-time Data Innovation Monitoring Data Architecture 52

Cprime

NOVEMBER 9, 2023

The adoption of ESM is driven by a need for standardized processes, digital transformation, and improved productivity. Meeting the demand for digital transformation One of the primary reasons for adopting ESM is digital transformation enablement, which is essential for improving ways of working and employee productivity.

Finance 52

Finance Digital Transformation Artificial Intelligence Agile 52

TIBCO

FEBRUARY 21, 2017

In the case of data analytics, that means the development of increasingly sophisticated modelling tools that turn the insights they provide into action through automated business processes, as part of the much talked about digital transformation companies are now looking to achieve. Introducing the Insight Platform.

Data Analytics 45

Data Analytics Data Analytics Artificial Intelligence Digital Transformation 45

Sisense

JUNE 25, 2020

Disrupting Markets is your window into how companies have digitally transformed their businesses, shaken up their industries, and even changed the world through the use of data and analytics. And that in-store experience must then be extended to a digital mobile relationship.”. The right use of data changes everything.

Supply Chain 98

Supply Chain Big Data Retail IBM Maintenance 98

Actian

DECEMBER 19, 2018

From strategic decision-making to low-level operations and customer experience, your entire company must have up-to-date information and insights to keep pace with the speed of business. Just because a business process has been digitally transformed, however, doesn’t mean it is operating at peak performance.

Real-time Data 40

Real-time Data Logistics Customer Experience Customer Experience 40