Fingent

OCTOBER 13, 2022

Countless businesses now allow customers to connect with support agents across multiple […]. The post Realizing Self-Service in Modern Customer Experiences appeared first on Fingent Technology.

Customer Experience 98

Customer Experience Customer Experience Artificial Intelligence Digital 98

GAVS Technology

SEPTEMBER 14, 2021

Industries like retail or e-commerce largely depend on strong customer relationships and constantly work towards improving engagement with their clients. This is where AIOps digital transformation solutions come in. How can retail and e-commerce platforms make use of AIOps?

E-Commerce 40

E-Commerce Customer Experience Customer Experience Retail 40

BizAcuity

JUNE 3, 2022

Their seamless digital transformation included having to change the way they operated their stores. Walmart along with IBM are experimenting with Blockchain, surveying pilot projects aimed towards the goal of 100% visibility of their supply chain. Many studies have proven that customers view personalized experiences favorably.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Lauren E Nelson – VP, Research Director at Forrester, Cloud Analyst, MIT Ultimate Coach. He is currently working on his next book – Agile Digital Transformation. Her life is all about research!

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

BizAcuity

APRIL 25, 2022

Recognizing the pattern and offering a set of suggestions improves customer experience. In fact, one research shows that 44% of the buyers become repeat custome rs if offered personalized service. Though the recommendation system is common in the e-commerce and music streaming industry, will it work for the casino business?

Digital 130

Digital User Experience Retail E-Commerce 130

Argon Digital

NOVEMBER 13, 2023

It is a critical component of digital transformation efforts and is often facilitated through the use of specialized technologies and platforms, with Integration Platform as a Service (iPaaS) solutions being a common choice. Consider an e-commerce retailer that integrates its online storefront with its inventory and shipping systems.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52

Astera

JULY 24, 2023

million by 2028, driven by the increasing adoption of cloud-based applications, digital transformation initiatives, and the demand for seamless integration among diverse systems. By combining the strengths of EDI and APIs, organizations can achieve real-time visibility, operational agility, and improved customer experiences.

E-Commerce 52

E-Commerce Supply Chain Documentation Healthcare 52