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Post Webinar Q&A: How to get executive buy-in for UX

Userzoom

That’s why we ran a webinar on how to get executive buy-in for UX and focused on how practitioners should learn about key business objectives executives care about in order to demonstrate the value UX is bringing to the table. Webinar On-Demand. Answer : I would reiterate Amber’s advice from the webinar: be inclusive and collaborate.

Digital 83
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The Customer Journey is Key to ESM Success

Cprime

Organizations today are constantly seeking ways to streamline operations, enhance customer experiences, and drive value. The following content is based on the webinar, ESM Foundations: Do You Understand Your Customer’s Journey. Learn more by watching the 30-minute webinar on demand.

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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

Over the 18+ years of experience in the industry, Manjula has identified the power of customers and he has an exceptional skill in transforming the journey of companies in order to create world-class customer experiences and success. Follow Evan Kohn on Twitter and LinkedIn. He writes for Forbes and The New Stack.

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Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

Since then I have broadened both mine and my company’s skill set to include disciplines such as Agile Product Management, Business Change Management, User/Customer Experience (UX/CX) and Service Design. What is visual thinking and sketchnoting? What tools or software do you need?

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Much like UX design itself, there’s no one size fits all strategy, so you need to tailor your approach to both the audience and the problem at hand. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” UX Researcher / Designer.