Smart Data Collective

SEPTEMBER 9, 2020

The number of companies utilizing data analytics has skyrocketed in recent years. In 2017, 53% of companies reported using data analytics as part of their strategy. Data analytics is one of the most useful tools your business can utilize in order to quantify real-world information about its performance and efficiency.

Data Analytics 302

Data Analytics Data Analytics Big Data Customer Experience 302

Smart Data Collective

NOVEMBER 22, 2023

One of the trickiest things for businesses to navigate in the age of social media is the customer complaint. On one hand, companies (especially startups) should take customer concerns into account when considering improvements or design changes to a product.

Customer Experience 302

Customer Experience Customer Experience Big Data Data Analytics 302

Smart Data Collective

MARCH 2, 2021

Big data technology has become pivotal to the evolution of modern marketing. A lot of marketing strategies have evolved in response to new insights that were made available with data analytics. One of the benefits of big data technology is that it can help us see the impact of the pandemic.

Data Analytics 334

Data Analytics Data Analytics Big Data Digital 334

Smart Data Collective

MAY 8, 2022

Verizon Connect has talked at length about the benefits of using big data to streamline many business operations for fleet management. Data analytics can help with everything from improving driver safety to boosting route efficiency. Data Analytics Transforms the Fleet Management Industry’s Customer Service Model.

Data Analytics 306

Data Analytics Data Analytics Big Data Customer Experience 306

Smart Data Collective

FEBRUARY 24, 2022

It’s no secret that the key to having a successful onboarding process is data. Hence, data analytics is the main basis for product management decisions. Let’s not wait any further and find out how data analytics can help us maximize the customer onboarding process to the maximum level.

Data Analytics 312

Data Analytics Data Analytics Visualization User Experience 312

Smart Data Collective

JUNE 26, 2019

Industrial-sized big data pools are far too extensive for humans to ever have a chance of processing and as such, AI fueled by machine learning provides the best alternative. Information Age notes that AI is already being used in the insurance industry to improve customer experiences.

Data Analytics 276

Data Analytics Data Analytics Artificial Intelligence Supply Chain 276

Smart Data Collective

MAY 16, 2022

Data-savvy companies are constantly exploring new ways to utilize big data to solve various challenges they encounter. A growing number of companies are using data analytics technology to improve customer engagement. How much can data analytics help companies with their customer service strategy?

Big Data 363

Big Data Data Analytics Data Analytics Customer Experience 363

Analysts Corner

JANUARY 11, 2025

Key components of Big Data analytics [own elaboration] Big Data analytics refers to advanced techniques used to analyze massive, diverse, and complex data sets. At its core, Big Data Analytics seeks to uncover patterns, correlations, and trends that traditional methods mightmiss.

Big Data 130

Big Data Business Analysis Business Analysis Predictive Analytics 130

Simplilearn

MAY 26, 2021

Analytics has become a driving force for business development and transformation, providing organizations with the capabilities needed to create and implement new, creative strategies that improve customer experiences, enhance growth opportunities, and provide new revenue streams. Read More.

Data Analytics 246

Data Analytics Data Analytics Customer Experience Customer Experience 246

Smart Data Collective

MARCH 11, 2022

There is no disputing that data analytics is a huge gamechanger for companies all over the world. Global businesses are projected to spend over $684 billion on big data by 2030. There are many ways that companies are using big data to boost their profitability. Do you know what motivates your customers?

Customer Experience 325

Customer Experience Customer Experience Big Data Artificial Intelligence 325

Smart Data Collective

MAY 11, 2023

The good news is that big data technology is helping banks meet their bottom line. Therefore, it should be no surprise that the market for data analytics is growing at a rate of nearly 23% a year after being worth $744 billion in 2020. Big data can help companies in the financial sector in many ways.

Banking 290

Banking Data Mining Big Data Customer Experience 290

Tableau

JUNE 28, 2021

And there’s a big push in the industry to use that data to improve customer experiences. It’s not just the industry that wants better customer experiences: 80% of consumers say the experience a company provides is as important as its products. But data alone isn’t enough to improve customer experiences.

Customer Experience 93

Customer Experience Customer Experience Data Analytics Data Analytics 93

Smart Data Collective

MAY 4, 2021

The market for big data is expected to be worth $274 billion by next year. This is hardly surprising, since so many businesses depend on data analytics to draw useful insights on every aspect of their business model. Analytics is one of the most powerful tools that modern businesses possess.

Data Analytics 356

Data Analytics Data Analytics Customer Experience Customer Experience 356

Smart Data Collective

FEBRUARY 3, 2022

Data analytics helps to determine the success of the business. The data-driven trends are helping IT businesses to adopt the changes and meet customer expectations. Most of these businesses rely on data to provide the best customer experience. Becoming data-driven is all about the shift.

Customer Experience 363

Customer Experience Customer Experience Digital Transformation Data Analytics 363

Smart Data Collective

MAY 13, 2022

With the growth of business data, it is no longer surprising that AI has penetrated data analytics and business insight tools. Business insight and data analytics landscape. Artificial intelligence and allied technologies make business insight tools and data analytics software more efficient.

Artificial Intelligence 354

Artificial Intelligence Predictive Analytics Business Intelligence Business Intelligence 354

Smart Data Collective

SEPTEMBER 15, 2021

This very architecture ingests data right away while it is getting generated. It may consist of several components for different purposes, such as software for real-time processing, data manipulation and real-time data analytics. Processing of pieces of data in real-time is possible because of the streaming data option.

Real-time Data 337

Real-time Data Customer Experience Customer Experience Agile 337

BizAcuity

JUNE 3, 2022

Walmart along with IBM are experimenting with Blockchain, surveying pilot projects aimed towards the goal of 100% visibility of their supply chain. Consumer experience: Building brand love in this decade will revolve around hyper-personalized customer experiences.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147

Smart Data Collective

AUGUST 19, 2021

In this article, we’ll be looking at how data analytics can help in product development and where it’s going in the future. You’ll also get some helpful tips on collating data in order to utilize for your future products in their development stages. How can data analytics help in product development?

User Experience 331

User Experience Customer Experience Customer Experience Data Analytics 331

Smart Data Collective

DECEMBER 2, 2019

How big data is helping the travel and hospitality industry change paradigms. Customer Experience. Big data can greatly help in prepping up the overall customer experience for travel and hospitality industry. Moreover, travel and tourism have become a worldwide trend.

Big Data 363

Big Data Artificial Intelligence Customer Experience Customer Experience 363

Cprime

AUGUST 17, 2023

Customer Service Management : Delivering exceptional support and experiences to customers. This includes customer relationship management (CRM), customer support activities, customer experience design, and customer satisfaction measurement.

Customer Experience 98

Customer Experience Customer Experience Artificial Intelligence Predictive Analytics 98

Smart Data Collective

APRIL 1, 2021

If you are looking forward to exploring more about the role of big data in marketing, then you have come to the right place. This article discusses five areas to highlight why big data is essential for successful marketing. Producing an Omnichannel Customer Experience. Big Data is Crucial for Modern Marketing.

Big Data 343

Big Data Artificial Intelligence Customer Experience Customer Experience 343

Smart Data Collective

MARCH 24, 2020

Every business should look for ways to monetize big data and use it to optimize your business model. The number of companies using big data is growing at an accelerated rate. One poll found that 53% of businesses were using big data analytics in 2017. However, companies need to use big data wisely.

Big Data 356

Big Data IBM Support Customer Experience Customer Experience 356

Smart Data Collective

APRIL 25, 2022

Big Data is the Foundation of Digital Adoption. A digital adoption platform (DAP) is a software solution that helps facilitate learning of new systems through the use of data analytics and ensure the simplification of processes and step-by-step guidance. What is a digital adoption platform?

Big Data 312

Big Data Digital Digital Transformation Data Analytics 312

Smart Data Collective

MARCH 28, 2021

Great Business Insights and Improved Customer Experience. Our companies are gaining insights into their operations since Azure is creating more data streams and gather more data analytics. They also get to monitor the interactions of their customers with their products and services.

Cloud Computing 348

Cloud Computing Customer Experience Customer Experience Monitoring 348

Smart Data Collective

DECEMBER 13, 2021

Big data has become a highly invaluable aspect of modern business. More companies are using sophisticated data analytics and AI tools to overhaul their business models. Some industries have become more dependent on big data than others. The customer journey is the most important element of any e-commerce business.

E-Commerce 363

E-Commerce Big Data Data Analytics Data Analytics 363

Smart Data Collective

JUNE 30, 2022

You would also discover the big data is at the heart and soul of modern organizational practices. More companies are using data analytics to optimize their business models in creative ways. The IoT has helped improve logistics , but big data has been even more impactful. Analytics Helps Companies Improve their Logistics.

Logistics 317

Logistics Supply Chain E-Commerce Data Analytics 317

Smart Data Collective

SEPTEMBER 15, 2021

There are a lot of great ways to get more value from your online branding strategy by using data analytics and AI tools. You must create an elevated customer experience that your consumers can never forget. It helps your business create a genuine customer relationship. Some of the benefits are listed below.

Big Data 312

Big Data Digital Data Analytics Data Analytics 312

Smart Data Collective

NOVEMBER 18, 2021

The good news is that big data can make lead generation strategies more effective. You will be able to use data analytics to evaluate the conversion rates on your lead opt-in pages, determine the average value of various leads acquired through different channels and compare those figures against the cost of lead acquisition.

Big Data 345

Big Data Data Analytics Data Analytics Business Intelligence 345

Smart Data Collective

JUNE 11, 2021

Because of this spike in demand for digital money transfer services, Western Union is on pace to exceed $1 billion in digital revenue for the 2021 fiscal year by using sophisticated AI and data analytics tools. They used data analytics tools to facilitate these transactions.

Big Data 253

Big Data Banking Retail Digital 253

Smart Data Collective

JUNE 3, 2021

The market for data analytics in the insurance sector is projected to be worth nearly $22.5 Many of the applications of big data for insurance companies will be realized with machine learning technology. If a customer has already filed multiple complaints with the insurer, it could mean they are at risk of churn.

Data Analytics 309

Data Analytics Data Analytics Big Data Banking 309

Smart Data Collective

JUNE 4, 2021

Here are some of the ways to use data to drive your email marketing strategy in 2021. Leverage Email Automation Tools that Utilize Big Data. We have talked in depth about the benefits of using data analytics and AI for email marketing. You can use engagement data to optimize your strategy properly.

Data Analytics 331

Data Analytics Data Analytics Big Data Customer Experience 331

Smart Data Collective

MARCH 23, 2023

In omnichannel marketing, AI personalizes and optimizes the customer experience across multiple channels. It analyzes data about customers and products to inform marketing campaigns, predict conversion channels, and automate repetitive tasks. Businesses collect more of their customers’ data than they realize.

E-Commerce 361

E-Commerce Retail Supply Chain Artificial Intelligence 361

BizAcuity

APRIL 14, 2022

quintillion bytes of data which means an average person generates over 1.5 megabytes of data every second? Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? They tell you how big data helped them create a mark in today’s world.

Big Data 130

Big Data Data Analytics Data Analytics Data Management 130

Smart Data Collective

MARCH 14, 2022

Data analytics technology is becoming a more important aspect of business models in all industries. They need to leverage analytics strategically to maximize their revenue. Data Analytics is an Invaluable Part of SaaS Revenue Optimization. Customer Data is Vital to SaaS Revenue Maximization.

Data Analytics 311

Data Analytics Data Analytics Customer Experience Customer Experience 311

Smart Data Collective

JANUARY 14, 2022

Big data is even more important to the banking sector as more of their services become digitalized. The market for analytics technology in the banking sector is projected to be worth over $5.4 Banks turn to Data Analytics as Demand for Digital Services Grows. Big Data is Changing the Future of Banking.

Banking 312

Banking Retail Digital Big Data 312

Smart Data Collective

JULY 20, 2022

Here are some statistics on the importance of AI in marketing : 48% of marketers feel AI makes a greater difference than anything else in affecting their relationship with customers 51% of e-commerce companies use AI to improve the customer experience 64% of B2B marketers use AI to guide their strategy.

Artificial Intelligence 363

Artificial Intelligence E-Commerce Digital Customer Experience 363

Smart Data Collective

MAY 30, 2022

Analytics technology has shaped many aspects of modern business. According to a report we cited last year, 67% of businesses with revenues exceeding $10,000 a year use data analytics. One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers.

Artificial Intelligence 325

Artificial Intelligence Customer Experience Customer Experience Cloud Computing 325