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Cybersecurity is essential for any organization looking to stay competitive in today’s digital world. In order to protect your business from these threats, it’s essential to understand what digital transformation entails and how you can safeguard your company from cyber risks. What is cyber risk?
Over the past year, the COVID-19 pandemic has all but silenced any remaining doubt regarding the importance of digital transformation – a truth that is evident across virtually every aspect of how the world now works, shops, and lives. Retailers, and convenience stores (c-stores) in particular, had […].
Predictive analytics is revolutionizing the future of cybersecurity. A growing number of digital security experts are using predictive analytics algorithms to improve their risk scoring models. The features of predictive analytics are becoming more important as online security risks worsen.
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In 2020, I am updating this definition to “A catalyst of problem-solving and effective decision making; facilitating problem-solving and decision making on desired strategic, operations, customerexperience, and systematic changes and aspects of how organizations serve their customers and operate at all levels.”.
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A separate survey released this year on digital work trends found that more than half of employees feel they haven’t been adequately trained to work with AI. This includes establishing strong cybersecurity measures that can protect against data breaches. Still, adopting AI comes with distinct challenges.
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Field service: apply the TQM system to speed up response times and deliver a better customerexperience. Every company that handles some level of customer data faces cybersecurity risks. IoT and new digital R&D tools don’t just come with benefits. Adopt digital tools, like learning platforms or CRMs.
Author – Rajashree Jog, VP – Customer Success, GS Lab | GAVS In todays digital-first world, call centers have the potential to be much more than just customer support hubs. By leveraging innovative solutions, they can drive significant revenue and boost customer loyalty.
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