Analysts Corner

JANUARY 11, 2025

Integrating Big Data into BusinessStrategy Integration of Big Data methodologies and techniques into business strategy [own elaboration] To fully harness Big Datas potential [5], businesses should follow thesesteps: Define Objectives : Establish clear goals, such as improving customer experience or optimizing operations.

Big Data 130

Big Data Business Analysis Business Analysis Predictive Analytics 130

Smart Data Collective

APRIL 7, 2022

Think, for example, of the warehouse : it is an enormous source of Big Data, whose efficient management is an essential condition to improve its performance and the customer experience. They have detailed data on the products they carry as well, which makes it easier for them to maintain fluid supply chain strategies.

E-Commerce 321

E-Commerce Supply Chain Logistics Retail 321

Smart Data Collective

MARCH 23, 2023

In omnichannel marketing, AI personalizes and optimizes the customer experience across multiple channels. It analyzes data about customers and products to inform marketing campaigns, predict conversion channels, and automate repetitive tasks. Businesses collect more of their customers’ data than they realize.

E-Commerce 361

E-Commerce Retail Supply Chain Artificial Intelligence 361

Sisense

JUNE 25, 2020

The connectivity also allows Starbucks to remotely diagnose potential problems, reduce maintenance costs, and achieve higher customer satisfaction by freeing up time to allow their partners to connect with their customers. And that in-store experience must then be extended to a digital mobile relationship.”.

Supply Chain 98

Supply Chain Big Data Retail IBM Maintenance 98

Timo Elliott

MAY 16, 2023

A new SAP Digital Assistant: “Currently in the alpha stage, SAP’s Digital Assistant for CX app uses generative AI to provide holistic insights, create recommendations, and generate personalized content so you can offer a better customer experience.”

Supply Chain 245

Supply Chain Artificial Intelligence Logistics Digital 245

Smart Data Collective

JUNE 16, 2022

This figure will rise as globalization, supply chain challenges and other factors increase competitiveness. Based on the engagement with the product, the customer experience team, a key part of the CIO’s team has to score customers on these metrics and position them in the growth funnel, also known as the pirate funnel. .

Portfolio Management 338

Portfolio Management Supply Chain Predictive Analytics Business Analysis 338

Smart Data Collective

JUNE 26, 2019

Information Age notes that AI is already being used in the insurance industry to improve customer experiences. Complex supply-chain management and cyber safety form two areas that insurance is woefully underprepared to generate risk profiles for. Insuring for the Twenty-First Century.

Data Analytics 276

Data Analytics Data Analytics Artificial Intelligence Supply Chain 276

BizAcuity

DECEMBER 2, 2024

The more you use data management service the better Cost Savings: Big Data management services effectively can help you identify inefficiencies within your business, whether it’s in your supply chain, operations, or marketing strategies. BI tools give you the insights to optimize processes and save costs.

Business Intelligence 130

Business Intelligence Business Intelligence Big Data Predictive Analytics 130

Smart Data Collective

APRIL 10, 2020

And having a way to analyze the data that your company collects every day also means that you will likely find various opportunities to improve your operations, optimizing your supply chains based on purchase history and demand, and maximizing efficiency while also enhancing the experience of your customers.

Big Data 363

Big Data Supply Chain Logistics Customer Experience 363

Smart Data Collective

APRIL 27, 2020

Traditionally, a full team of business strategies are given the responsibility to gather and analyze user data to understand their needs, wants, and pain points and eventually, deliver personalized customer experience.

Artificial Intelligence 329

Artificial Intelligence Supply Chain Healthcare Customer Experience 329

BizAcuity

JUNE 3, 2022

Supply chain visibility: The capacity to track and monitor individual components, and finished goods from the source till it reaches the consumer is called Supply chain visibility. Consumer experience: Building brand love in this decade will revolve around hyper-personalized customer experiences.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147

Timo Elliott

JANUARY 10, 2022

I mean, I run a number of podcasts, this one, the climate 21 podcast, the digital supply chain podcast, and anyone who listens to those will be aware that electric vehicles are a particular passion of mine. Can HXM technology help with global supply chain issues? I’ve been talking about them for a long time.

Supply Chain 305

Supply Chain Retail Innovation Digital 305

Dataversity

MAY 31, 2023

Unlocking the power of geospatial data can give organizations a competitive edge, from optimizing supply chain logistics and enhancing customer experience to mitigating fraud and improving public health outcomes. But despite its far-reaching benefits, many organizations fail to fully harness geospatial data’s potential.

Supply Chain 130

Supply Chain Logistics Customer Experience Customer Experience 130

Timo Elliott

FEBRUARY 10, 2023

The modular setup enables a business to rearrange and reorient as needed depending on external (or internal) factors like a shift in customer values or sudden change in supply chain or materials.” You have to start with the customer experience and work your way back to technology.

E-Commerce 298

E-Commerce Supply Chain Procurement Business Architecture 298

Timo Elliott

AUGUST 27, 2020

As ever, putting your company’s vision and the customer experience at the heart of everything you do is the most reliable way to keep up with the twists and turns of changing behaviors, market dynamics, and fluctuating supply chains. Lesson #3: Inspire cooperation and trust.

Supply Chain 191

Supply Chain Vision Agile Planning 191

CMW Lab Blog

JANUARY 31, 2025

These may be, for example, automated invoice processing, smart customer service bots and predictive supply chain management which increases efficiency while reducing costs. With these technologies, businesses are able to advance from mundane automation to AI-driven decision-making processes and integrating machine learning.

Supply Chain 52

Supply Chain Monitoring Process Modelling Visualization 52

BizAcuity

APRIL 14, 2022

Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? One leverages data to improve their supply chain resilience while the other to improve their product innovation. Customer Experience. Operational Efficiency.

Big Data 130

Big Data Data Analytics Data Analytics Data Management 130

Insight Software

MAY 14, 2021

Ray is a prominent and dynamic keynote speaker and research analyst working with clients on digital innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data. He later founded Constellation Research, where he serves as Chairman and Principal Analyst. Twitter followers : 133,900.

Supply Chain 97

Supply Chain Innovation Project Management Change Management 97

Domo

JANUARY 3, 2024

Bespoke Metrics is the software company behind the COMPASS prequalification platform that supports data collection, verification and analytics across the entire construction supply chain. Five days or less for improving customer experience Adjusting any product roadmap and company priorities is not an easy task.

Supply Chain 132

Supply Chain Embedded Analytics Customer Experience Customer Experience 132

CMW Lab Blog

JANUARY 31, 2025

Elevated customer experience: deliver products and services faster while exceeding expectations. Case Study 1: retail supply chain transformation A national retail chain partnered with BPM consultants to upgrade its supply chain processes. BPM consulting in action Curious about the real-world impact?

Business Process Management 52

Business Process Management Supply Chain Retail Procurement 52

Sisense

FEBRUARY 9, 2021

We’ll dig into some of the ways data informs these industries and can help these businesses improve their customer experience and gain an edge in an increasingly competitive world. Flowers have a delicate supply chain from farm to destination, with refrigeration and proper handling being top-of-mind. Data in full bloom.

E-Commerce 98

E-Commerce Supply Chain Retail Logistics 98

Astera

OCTOBER 25, 2024

While we’re on the topic, check out this exclusive whitepaper on how you can enhance customer experience by automating feedback form data extraction. Automating shipping document processing not only optimizes your logistics operation but also saves resources and time, improving your supply chain efficiency.

Documentation 97

Documentation Procurement Logistics Supply Chain 97

Clarasys

JANUARY 12, 2022

Considering customer experience in digital transformation should be embedded throughout the process and never be an afterthought. Never Mind the Pain Points · CX Talks: Why is considering customer experience in digital transformation essential? Why should customer experience in digital transformation be a priority?

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Digital 52

Data Pine

AUGUST 19, 2020

Don’t forget your customers: What is complex and should not be overlooked in inventory management, is that operational, supply-chain related metrics and customer satisfaction metrics are involved. This is a KPI for inventory management that connects your business with your customers. Inventory accuracy.

Supply Chain 114

Supply Chain Retail Visualization Monitoring 114

Marutitech

FEBRUARY 23, 2022

Quality assurance is a key to your customer experience and the bottom line to all your operational expenses. . Ineffective quality control will affect your customer satisfaction scale and ultimately impact the revenue and market share. Supply Chain Management. Key Industries : Banking, Insurance, Retail. 7.

Predictive Analytics 92

Predictive Analytics Supply Chain Pharmaceutical Retail 92

Domo

FEBRUARY 26, 2025

Imagine an AI system that automates financial audits, streamlines supply chains, or handles customer service beyond basic interactions. Industries, including finance and healthcare, use agentic AI agents to optimize workflows, improve customer experiences, and drive innovation.

Supply Chain 59

Supply Chain Healthcare Monitoring Banking 59

Tableau

MAY 9, 2022

And in the process, they’re improving the customer experience, reducing costs, and driving revenue growth. . ICIS provides petrochemical market information enabling its customers to identify and react to opportunities in constantly changing markets. Agility and flexibility are essential to staying competitive.

Embedded Analytics 98

Embedded Analytics Supply Chain Customer Experience Customer Experience 98

Tableau

MAY 9, 2022

And in the process, they’re improving the customer experience, reducing costs, and driving revenue growth. . ICIS provides petrochemical market information enabling its customers to identify and react to opportunities in constantly changing markets. Agility and flexibility are essential to staying competitive.

Embedded Analytics 98

Embedded Analytics Supply Chain Customer Experience Customer Experience 98

Bintelligence

JANUARY 22, 2020

Very - Visa & Market Logic: The Global Insights Exchange - Vivial Text Messaging - Vocera Communications, Inc.:

Innovation 90

Innovation IBM Support Supply Chain IBM cost 90

Domo

FEBRUARY 22, 2024

These AI companies are shaping the future of these diverse industries by demonstrating how AI can solve real-world problems and generate positive impact through various applications, such as diagnosing diseases and detecting fraud, optimizing supply chains, and personalizing customer experiences.

E-Commerce 52

E-Commerce Supply Chain Artificial Intelligence Cybersecurity 52

Sisense

JANUARY 13, 2020

Analyzing data from disparate sources to identify relationships between processes, causes, and effects is part of what helps a business hone its product development strategy, manufacturing processes, the marketing and sales of those products, and the logistics of supply chain and delivery. Making the changes work for manufacturing.

Supply Chain 52

Supply Chain Embedded Analytics Pharmaceutical Big Data 52

Clarasys

DECEMBER 16, 2020

Tesco, for example, is using Hadoop to accurately predict shopping behaviour to optimise their supply chain, balancing two risks: of empty shelves, and too much inventory. The enhancements for the customer experience lifecycle don’t stop at the line of interaction or line of visibility. bn in 2022.

Retail 52

Retail Supply Chain Customer Experience Customer Experience 52

Insight Software

OCTOBER 28, 2021

We enable our customers to connect data across enterprise applications and business processes including supply chain, finance, and order management. Our mission is to help companies turn their core business data into continuous intelligence, providing actionable insights to shorten the path from data to decision.

Supply Chain 83

Supply Chain Embedded Analytics Vision Finance 83

Astera

AUGUST 3, 2023

More accurate data means that the entire supply chain is more efficient. Some estimates suggest that EDI can result in 30% faster delivery time to customers. By having accurate and up-to-date information, businesses can provide better customer service, optimize their supply chain, and make better data-driven decisions.

Supply Chain 52

Supply Chain Documentation Customer Experience Customer Experience 52

GAVS Technology

SEPTEMBER 13, 2021

Since user requirements are becoming more complex, data-driven platforms are used by firms to cater to the needs of customers. Due to increased competition and customer demands, there is a need for autonomous supply chains. AIOps based analytics platforms can help firms to cope up with the increased customer demand.

Logistics 52

Logistics Supply Chain Monitoring Artificial Intelligence 52

Argon Digital

NOVEMBER 13, 2023

This results in higher customer satisfaction, repeat business, and ultimately, increased revenue. They can offer faster services, better customer experiences, and more accurate decision-making, all of which can lead to increased market share and revenue growth.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52

Clarasys

NOVEMBER 9, 2022

It is a form of supply chain management that moves goods from the customer back to the retailer or manufacturer. The risk on your supply chain is reduced as you have had multiple channels from which you’ve received parts and components. It also increases the efficiency of your own supply chain.

Logistics 52

Logistics Supply Chain Retail Customer Experience 52