Business Change Demo Workshop 
Domo
MAY 29, 2019
To that end, Domo and customer-experience specialists One Connected Community (OCC) hosted 17 senior retail leaders in London last month for a thought-provoking, interactive workshop on all things retail, data and digital. Workshop participants acknowledged that retailers must win at every interaction the customer has with the organization.
Training ByteSize
JUNE 25, 2020
Followed by practical work using techniques or practices to understand and develop customer journeys, methods of eliciting and drawing out requirements and working with business representatives to prioritise those requirements. Part of the Agile BA’s role is likely to involve facilitating workshops and there is a module devoted to this.
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