BA Squared

JULY 9, 2020

8) Change Management . Embracing the BA role as an agent of change will continue to show the value the BA role brings to the organization. The BA role is about bringing the most value possible in a solution to address customer value and business change. Be empowered to take control of your meetings!

Business Analysis 107

Business Analysis Business Analysis Customer Experience Customer Experience 107

Domo

MAY 29, 2019

To that end, Domo and customer-experience specialists One Connected Community (OCC) hosted 17 senior retail leaders in London last month for a thought-provoking, interactive workshop on all things retail, data and digital. Workshop participants acknowledged that retailers must win at every interaction the customer has with the organization.

Retail 52

Retail Customer Experience Customer Experience Innovation 52

Business Bullet

NOVEMBER 1, 2020

Grant Wright facilitated a half day workshop at the European Business Analysis conference 2020 on Unleashing the power of visual thinking. More recently I have focused on helping organisations to amplify their change delivery practices through the use of Visual Thinking. .

Visualization 52

Visualization Business Analysis Business Analysis Digital 52

Training ByteSize

JUNE 25, 2020

Followed by practical work using techniques or practices to understand and develop customer journeys, methods of eliciting and drawing out requirements and working with business representatives to prioritise those requirements. Part of the Agile BA’s role is likely to involve facilitating workshops and there is a module devoted to this.

Business Analysis 40

Business Analysis Business Analysis Agile Project Management 40