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Interview: Paul Boag on the “User Experience Revolution”

Userzoom

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

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Soma Ray & Stephanie Agotborde from Booking.com on ‘Making UX Research a Team Sport’

Userzoom

So, when teams wanted to do research by themselves, they were mostly on their own, without any guidelines or any support on best practices. So, the researcher that supports those teams has to sit down and ruthlessly prioritize. And then she discovered the world of UX research, our user experience, and promptly fell in love with it.

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What Is Embedded Analytics?

Insight Software

Embedded analytics are a set of capabilities that are tightly integrated into existing applications (like your CRM, ERP, financial systems, and/or information portals) that bring additional awareness, context, or analytic capability to support business decision-making. The industries that are users of embedded analytics are interesting.

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The Benefits, Challenges and Risks of Predictive Analytics for Your Application

Insight Software

But we’re also seeing its use expand in other industries, like Financial Services applications for credit risk assessment or Human Resources applications to identify employee trends. This enables the team to create more intelligent and responsive applications that adapt to user behavior, preferences, and changing conditions.

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Your Path to Finding the Best Embedded Analytics Solution

Insight Software

Demand for new capabilities: If your users demand advanced capabilities and self-service analytics, using basic dashboards and reports may lead to increased customer churn. They expect features like embedded self-service analytics, write-back, and workflow capabilities to seamlessly integrate with their other tools.

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What is Data Mapping?

Insight Software

Third, it supports data-driven decision making by providing a holistic view and context for data analysis. Mapping Customer Data An organization decides to integrate data from its various customer touchpoints, such as sales, marketing, and customer support, into a unified CRM system.

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Embedded Analytics in 2023: A Year in Review

Insight Software

The reason behind its creation is that independent software vendors (ISVs) like you often need to offer reporting capabilities and data visualizations embedded directly within applications that you develop and maintain. The process is complex and requires a high degree of customization and extensive experience to prep data for analysis.