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Ways Big Data Creates a Better Customer Experience In Fintech

Smart Data Collective

Positive customer experience sits atop the most valuable things critical to the longevity of any business. It helps build brand reputation, enhances a company’s visibility, and encourages customer loyalty, which translates to increased revenues. Big data has led to many important breakthroughs in the Fintech sector.

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5 Ways Your Retail Banks Can Use Data to Better Serve Digital Natives

Smart Data Collective

One of the sectors most impacted by big data has been banking. Big data is even more important to the banking sector as more of their services become digitalized. The market for analytics technology in the banking sector is projected to be worth over $5.4 Banks turn to Data Analytics as Demand for Digital Services Grows.

Banking 312
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How Data Science Drives Growth and Improves Customer Experiences in FinServ and Retail | Simplilearn

Simplilearn

They use it along with analytics to understand customer behavior and aid real-time decision-making. For example, retailers and financial-services companies can use data science when dealing with bank. This achieves better, more goal-oriented results. Businesses may also use data science to reverse negative trends. Read More.

Retail 235
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7 Key Industries Being Transformed by Data Savvy Virtual Agents

Smart Data Collective

Virtual agents help create a seamless customer experience while empowering human employees to work on pressing tasks that need the human touch. Banking has been gradually going digital for years now, but that shift was accelerated last year. Research shows that retail is the industry that fields the most customer calls.

Banking 290
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Big Data Partnerships Drive Growth in the Global Remittance Market

Smart Data Collective

The company won’t rest on its laurels, however, reaffirming Western Union’s commitments to continue improving its online customer experience. Historically, most of the digital transactions were conducted at Western Union retail locations which make for an expansive network of outlets sited across the globe.

Big Data 253
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Ways Businesses Can Boost Logistics Performance with Analytics

Smart Data Collective

On the journey from the click of your customer’s mouse to them opening the door to their delivery, convenience and efficiency are big factors that determine whether consumers will come back to you. Analytics technology has been invaluable for improving the customer experience. Optimized inventory management.

Logistics 317
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5 People, 24 Companies, and 42 Products Awarded for Excellence in Artificial Intelligence

Bintelligence

. - Aspen AIoT Hub™ - Intelligent control - Astute Email Virtual Assistant (EVA) - Automation - Capgemini U2Mine - Machine learning - Claro Enterprise Solutions' Hospital Asset Management - Computer vision - Concentric Risk Distance analysis technology - Natural language processing - CRIS by Delvinia - Intelligent agent - Evolv Technology - Evolv Express® (..)