The Top Tech That Will Win Over Banks In 2022
Forrester - Business Intelligence
APRIL 29, 2022
Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.
Banking Customer Experience Digital Transformation 
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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021
Whizlabs
APRIL 19, 2021
It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Marc has started his career as an in-house IT consultant for large investment banks in New York, London and Sydney. He is currently working on his next book – Agile Digital Transformation.
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Code-Free Way to Publish APIs in 6 Easy Steps with Astera Data Services
Astera
NOVEMBER 18, 2022
APIs – Application Programming Interfaces —have become the key to digital transformation. An API-led strategy enables you to deliver seamless customer experiences and create new digital capabilities to drive better business results. For example, a bank can make its APIs available to the public.
How do you ensure budget is being invested in the digital tools which will have the biggest impact to CX & ROI?
Clarasys
JULY 20, 2021
The UK Institute of Customer Service, an independent body that measures customer satisfaction, published their July 2021 report and found that for the first time, 50% of the customer experiences recorded in their index were digital. Customer ethos. Complaint handling. More friendly/helpful staff.
Interview: Paul Boag on the “User Experience Revolution”
Userzoom
MARCH 28, 2018
He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. What inspired your talk on ‘How to Start a User Experience Revolution’? Paul: If I’m honest, I see negative experiences everywhere. ” My latest one is my banking app.
API-Led Connectivity: A Complete Guide
Astera
DECEMBER 12, 2023
It transforms customer experiences. By leveraging APIs to optimize services, businesses create seamless digital ecosystems that deliver enhanced experiences to customers. For example, banking apps often employ biometric authentication (fingerprint or facial recognition) for accessing financial APIs.
API-Led Connectivity: A Complete Guide
Astera
DECEMBER 12, 2023
It transforms customer experiences. By leveraging APIs to optimize services, businesses create seamless digital ecosystems that deliver enhanced experiences to customers. For example, banking apps often employ biometric authentication (fingerprint or facial recognition) for accessing financial APIs.
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