EBG Consulting

MAY 11, 2020

Moreover, functionality can be duplicated among multiple ‘products’. Coordinator roles such as release managers, project, or program managers are introduced. The customer experience for completing an end-to-end value stream using the product experience is clunky, laborious, and abrasive.

Backlog Management 65

Backlog Management Customer Experience Customer Experience Innovation 65

EBG Consulting

JULY 3, 2019

New technology variations and developments are part of ongoing improvements to your product’s value proposition. They can improve your product’s business viability, customer experience, and improve product quality. Functionality duplicated across multiple products. Excessive coordination and product roles.

Product Management 61

Product Management Product Management Backlog Management Customer Experience 61

Clarasys

JANUARY 26, 2022

My name is Moray I’m one of our product managers and service design specialists at Clarasys. Helen Morgan: The project that Moray referenced previously that he and I worked on a few years ago was around their vision, was about delivering an excellent customer experience. Moray Busch: Hello, Ben. Hello, Helen.

Digital Transformation 52

Digital Transformation Digital Vision Change Management 52