Remove Artificial Intelligence Remove Customer Experience Remove Digital Transformation
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Digital Transformation: How To Protect Your Organization From Cyber Risk

Smart Data Collective

In order to protect your business from these threats, it’s essential to understand what digital transformation entails and how you can safeguard your company from cyber risks. Read on and learn how to keep your data safe and secure while streamlining your business processes in this digital age.

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Realizing Self-Service in Modern Customer Experiences

Fingent

The ongoing digital revolution is forever reshaping how businesses interact with their customers. Modern technologies such as artificial intelligence, chatbots, machine learning software, and other solutions have allowed businesses to break away from traditional phone-based support models in favor of an omnichannel approach.

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How AI and ML Are Reshaping Customer Experiences

Fingent

No longer the stuff of science fiction, artificial intelligence (AI) and machine learning (ML) are revolutionizing the way customers interact with brands. Businesses that have embraced these technologies can reshape the customer experience, curate one-of-a-kind buyer journeys, and strengthen bonds with their target audiences.

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Providing Seamless Customer Experience with Technology

Fingent

Customer Experience – Two words that could make or break your business. Today, customers expect businesses to provide nothing short of an excellent customer experience whenever and however they shop. The race to own customer experience is on! Some businesses are learning […].

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The Start of a New Golden Age for Mid-Size Businesses

Timo Elliott

Innovations such as predictive analytics , machine learning, and artificial intelligence have allowed companies as small as five employees to access the same computing power as their larger competitors – only to take action faster and better. But this reality is no longer a guarantee that they will have the winning hand every time.

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Conversational AI: Reimagining Customer Experiences

Fingent

Today, digital-first marketing is a growing trend and conversation is the defining element of a digital-first customer experience. The post Conversational AI: Reimagining Customer Experiences appeared first on Fingent Technology. Is your mind racing with questions like what is Conversational AI? […].

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Advanced Data Analytics for the Smart Retailers

BizAcuity

Their seamless digital transformation included having to change the way they operated their stores. As a result, retailers are eyeing leveraging Artificial Intelligence and Machine Learning for highly accurate predictions and studying market behavior. Not if you do not have a reliable strategy in place.

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