Artificial Intelligence Customer Experience Data Governance 
Dataversity
SEPTEMBER 18, 2024
Artificial Intelligence (AI) has earned a reputation as a silver bullet solution to a myriad of modern business challenges across industries. From improving diagnostic care to revolutionizing the customer experience, many industries and organizations have experienced the true transformational power of AI.
Analysts Corner
OCTOBER 26, 2024
Source: Mirko Peters with MidJourney and Canva Have you ever walked into a meeting brimming with excitement about a new data project, only to be met with blank stares and crossed arms? I remember my first presentation on a data governance initiative; I was full of hope, but the room felt as cold as an icebox. You’re not alone.
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BizAcuity
APRIL 14, 2022
quintillion bytes of data which means an average person generates over 1.5 megabytes of data every second? Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? They tell you how big data helped them create a mark in today’s world.
Analysts Corner
APRIL 19, 2024
Let’s explore how GenAI can be leveraged to enhance the effectiveness of customer care agent coaching, ultimately leading to improved customer satisfaction and agent performance. It is crucial to implement robust data governance policies and ensure transparency in how AI tools are used in training contexts.
Forrester - Business Intelligence
JUNE 7, 2024
Navigate the choppy and always exciting waters of artificial intelligence (AI) with Forrester’s analysts.
Cprime
FEBRUARY 1, 2024
– Generative AI (GenAI) in financial services refers to advanced AI systems capable of creating new, original content and solutions, such as predictive financial models and personalized customer experiences, by synthesizing data and learning from interactions.
Business Analysis Hub
AUGUST 22, 2023
In today's digital age, Artificial Intelligence (AI) has emerged as a game-changer for businesses worldwide. An Overview of AI Strategies An AI strategy is a comprehensive plan that outlines how you will use artificial intelligence and its associated technologies to achieve your desired business objectives.
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