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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

CCaaS cloud-based contact centers ease rapid transition. Contact Center as a Service is referred to as CCaaS. This is a cloud-based solution for offering all of a company’s contact center software without complex infrastructure or provisioning. What is CCaaS in cloud computing? What’s and How’s of CCAAS?

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How to Decide Whether a SaaS Tool is Worth Purchasing?

Smart Data Collective

The software industry is quite diverse, with solutions that may fulfill practically any potential business requirement, whether it be increased cloud computing capabilities, artificial intelligence-based automation tools, or merchant processing choices. The abbreviation for software as a service is “SaaS.”

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Digital Transformation: How To Protect Your Organization From Cyber Risk

Smart Data Collective

Cyber risk refers to any potential threats that could compromise an organization’s digital products, from malicious actors or hackers to data breaches and phishing scams. Cyber risk refers to any potential threats that could compromise an organization’s security from malicious actors or hackers. What is cyber risk?

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New Software Development Initiatives Lead To Second Stage Of Big Data

Smart Data Collective

Software development simply refers to a set of computer science-related activities purely dedicated to building, designing, and deploying software. The software itself is a set of programs or instructions that command a computer on what to do. Velocity refers to the real-time speed at which data is created.

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Top 5 Microsoft Azure Trends in 2021

Whizlabs

With the unexpected global pandemic of 2020, cloud computing has evolved from just being a concept or an experiment. The new normal has made cloud-based software the most relevant, even as we continue in 2021. Have you checked out the 10 Top Paying Cloud Computing Certifications in 2021 ? An Intelligent Edge.

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Top 14 Must-Read Data Science Books You Need On Your Desk

Data Pine

1) “Artificial Intelligence in Practice” by Bernard Marr. Best for: Those looking for a practical means of understanding how artificial intelligence serves to enhance data science and use this knowledge to improve their data analytics strategies. Without further ado, here are our top data science books.

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Customer experience transformation

Analysts Corner

Customer Experience refers to the overall perception that a customer or a company has of brand or a business based on their interactions and experiences throughout their entire customer lifecycle. Customer experience transformation, a practitioners point of view What is customer experience (CX)?