Dataversity

MAY 3, 2024

Commerce today runs on data – guiding product development, improving operational efficiency, and personalizing the customer experience. However, many organizations fall into the trap of thinking that more data means more sales, when these two factors aren’t directly correlated.

Digital Transformation 189

Digital Transformation Customer Experience Customer Experience Digital 189

Analysts Corner

FEBRUARY 27, 2024

Building the technology platform to re-imagine customer experience (CX) Building the Customer Experience transformation technology platform In the previous post we discussed what is customer experience (CX) transformation, the business value and some use cases with the highest return of investment.

Customer Experience 130

Customer Experience Customer Experience Innovation Planning 130

Clarasys

JANUARY 12, 2022

Considering customer experience in digital transformation should be embedded throughout the process and never be an afterthought. Never Mind the Pain Points · CX Talks: Why is considering customer experience in digital transformation essential? Listen here or read on for an edited transcript.

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Digital 52

Business Bullet

MAY 14, 2023

Introduction Digital transformation is a critical aspect of modern business operations, enabling organizations to stay competitive in an increasingly digital marketplace. It involves leveraging digital technologies to optimize business processes, streamline operations, and improve customer experiences.

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

Business Analyst Learnings

AUGUST 7, 2021

Are you thinking about initiating a digital transformation campaign in your company? Boston Consulting Group conducted a digital transformation study in 2020 to find out why such projects are missing the mark. Experience may be the best teacher, but in this case, it’s preferable to learn from someone else’s.

Digital Transformation 52

Digital Transformation Digital Artificial Intelligence Planning 52

CMW Lab Blog

APRIL 28, 2023

In this article, we’ll explore some of the ways that digital transformation influences the real estate industry and the benefits it brings. Impact of the digital transformation on consuming in retail Digital transformation , no doubts, has significantly impacted retail real estate.

Digital Transformation 52

Digital Transformation Retail Digital Documentation 52

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. David is also a contributor to IEEE Cloud Computing and has published countless number of articles and books over the years. He has written 200+ articles in Forbes and has had a readership of more than a hundred thousand.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Dataversity

MAY 30, 2022

Innovations in artificial intelligence, machine learning, the Internet of Things (IoT), and other advanced technologies have enabled companies to do things previously unimaginable when it comes to customer experiences, business growth, and revenue. All of that comes at a cost, of course. New technologies, system […].

Enterprise Architecture 130

Enterprise Architecture Artificial Intelligence Customer Experience Customer Experience 130

GAVS Technology

MAY 27, 2024

By maintaining a secure digital environment, organizations can protect their assets and build trust with their customers. Within this transformative journey, ZIF Dx+ emerges as an indispensable Digital Experience Monitoring Tool , pivotal in providing the requisite tools and insights essential for optimizing digital operations.

Digital Transformation 52

Digital Transformation Monitoring Healthcare Digital 52

Actian

FEBRUARY 17, 2020

You’ve been doing the “digital transformation” thing for a couple of years – integrating your business and IT processes and leveraging technology and data in new ways to drive greater operational efficiency and immersive customer experiences. You need a real-time connected data warehouse.

Data Warehouse 40

Data Warehouse Digital Transformation Supply Chain Logistics 40

Sisense

MARCH 26, 2021

UiPath , the pioneer in robotic process automation, has used data and analytics to better understand customer needs, learn how data could empower them, and increase the stickiness of its products. Mastering fundamentals today to thrive tomorrow. And the ones that overcome the people and process challenges of data adoption will do so first.

Innovation 98

Innovation Data Analytics Data Analytics Digital Transformation 98

Argon Digital

NOVEMBER 16, 2023

In this article, we’ll explore what iPaaS solutions are, their value for enterprises, take a closer look at specific iPaaS solutions like Workato and Appian, and understand why ArgonDigital is the perfect partner for your iPaaS integration needs. This is where our expertise shines. Why Invest in an iPaaS Solution?

Digital Transformation 52

Digital Transformation Artificial Intelligence Healthcare Digital 52

Data Pine

MAY 9, 2019

However, for the purpose of this article, we will explain the 4 basic components within business intelligence: The data itself (raw data). For instance, a retail store dashboard like the one above will greatly help the manager in knowing his/her customers’ behavior. Improve your customer experience processes.

Business Intelligence 108

Business Intelligence Business Intelligence Procurement Data Warehouse 108

Business Bullet

FEBRUARY 8, 2020

Customers can now engage and find information whenever they want through their mobile phones. Customer experience is improved by making it easier for customers to engage and find out information when they want to. They can also more easily look for recommendations and ask for advice from a range of sources.

Artificial Intelligence 52

Artificial Intelligence Business Analysis Business Analysis Digital Transformation 52

Userzoom

MARCH 28, 2018

He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. What inspired your talk on ‘How to Start a User Experience Revolution’? But what it basically boiled down to is that we need to stop talking about user experience.

User Experience 50

User Experience Digital Transformation Digital IBM Support 50

Ntara

APRIL 26, 2021

Digital consultants can help you better understand your industry, your competitors, your customers, and your business. They can also help you find ways to improve your website, your product processes, and your customer experience. It should come as no surprise that Ntara offers digital consulting services.

Digital 52

Digital Digital Transformation User Experience Customer Experience 52

Agilemania

NOVEMBER 24, 2022

This article aims to complement these sources with a deeper look into what questions product managers should consider for each KPI and metric as well as give an under-the-hood look at how a particular company uses some of these metrics and how they’re aggregated. Customer Satisfaction Score (CSAT).

Product Management 98

Product Management Product Management E-Commerce Agile 98

The BAWorld

MARCH 8, 2024

This article discusses the differences between BPR vs BPM in terms of business process improvement. So, if you’re looking to finish your business process, this article is for you. BPM has since been merged with a variety of new technologies in order to satisfy the demands of today’s businesses.

Business Process Management 75

Business Process Management Monitoring Business Analysis Business Analysis 75

Argon Digital

NOVEMBER 13, 2023

In this article, we’ll explore the benefits of automation integration and provide real-world scenarios to illustrate its impact. This results in higher customer satisfaction, repeat business, and ultimately, increased revenue. One powerful solution that has gained immense popularity is automation integration.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52

Astera

APRIL 10, 2023

In this article, we will explore how modern-day data extraction tools enable insurers to streamline claims management, reduce costs, and improve customer satisfaction. However, manually processing this data can be time-consuming, error-prone, and costly. Explore Astera's AI-Powered Data Extraction Tool Explore ReportMiner!

Documentation 52

Documentation Digital Digital Transformation Customer Experience 52

Astera

APRIL 10, 2023

In this article, we will explore how modern-day data extraction tools enable insurers to streamline claims management, reduce costs, and improve customer satisfaction. However, manually processing this data can be time-consuming, error-prone, and costly. Explore Astera's AI-Powered Data Extraction Tool Explore ReportMiner!

Documentation 52

Documentation Digital Digital Transformation Customer Experience 52

Cprime

JANUARY 18, 2024

Reducing TCO FAQs addressed in this article: How can embracing cloud computing reduce TCO? Why is it important to measure and monitor progress in digital transformation? Consider Cprime’s Cost Optimization Workshop for even more tips and custom solutions for reducing TCO. What is the impact of software licensing on TCO?

Digital 52

Digital Digital Transformation Cybersecurity Cloud Computing 52

Actian

DECEMBER 31, 2019

The growing number of companies using bots within their customer experience has implications to consumer data privacy compliance, as more companies are now storing and processing data from customer interactions in order to make these autonomous systems work. This article originally appeared in Information Management.

Customer Experience 8

Customer Experience Customer Experience Government Digital Transformation 8

Smart Data Collective

JUNE 1, 2023

Bernard Marr wrote an excellent article in Forbes about the role of artificial intelligence in creating low code frameworks for developers. This article examines the advantages of low-code frameworks that rely on advanced AI algorithms, explores their key features, and provides guidelines for choosing the right platform for your organization.

Artificial Intelligence 279

Artificial Intelligence Digital Transformation Innovation Visualization 279

Tableau

OCTOBER 14, 2021

In case you missed it, read the first post to learn how governance and data management enable your digital business. In our age of digital transformation, we are witnessing the transformational power of data to inform business decisions and drive change in real time.

Artificial Intelligence 97

Artificial Intelligence Government Digital Transformation Visualization 97

Tableau

OCTOBER 14, 2021

In case you missed it, read the first post to learn how governance and data management enable your digital business. In our age of digital transformation, we are witnessing the transformational power of data to inform business decisions and drive change in real time.

Artificial Intelligence 95

Artificial Intelligence Government Digital Transformation Visualization 95

Actian

DECEMBER 18, 2019

In 2020, we’re going to continue to see data re-shaping customer experience, multiple business functions, as well as the analytics infrastructures on which these systems operate. Customer Experience and Marketing are Driving the Evolution of Analytics Systems. This article was originally published on VMBlog.

Data Warehouse 40

Data Warehouse Customer Experience Customer Experience Logistics 40

Userzoom

NOVEMBER 6, 2019

You know, even not just these, like the digital companies, they were born digital pretty much, but also these companies that are in all kinds of industries, insurance companies, banks, retailers, brick and mortar, all sorts. 3M or, you know, travel companies, of course, all of them are going through digital transformation.

Digital 68

Digital Agile Product Management Product Management 68

GAVS Technology

NOVEMBER 28, 2024

This article explores the concept of hyper-automation, its transformative potential in ZIF TM , and how it facilitates autonomous, self-healing IT operations. For instance, if an anomaly in transaction processing is detected, ZIF TM can automatically isolate and resolve the issue, preventing downtime and preserving customer trust.

E-Commerce 52

E-Commerce Predictive Analytics Artificial Intelligence Healthcare 52