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Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

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5 Sources of Data for Customer Analytics and Their Benefits

Smart Data Collective

Global businesses are projected to spend over $684 billion on big data by 2030. Do you know what motivates your customers? Companies frequently use analytical tools to gather customer data from across the organization and provide important insights. Types of Customer Service Analytics. Customer Experience Analytics.

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SAP Industry Insights Podcast Highlights of 2021 with Host Tom Raftery

Timo Elliott

Tom Raftery: I think we’ve referred to it already, sustainability was a big one, and I think that’s going to be a big trend going forward, because the regulations around sustainability are changing enormously. And that other 45% after 2030 to get to net zero would be even harder to get, which means even more changes.

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How important is sustainability to your customers today and in the future?

Clarasys

This is not just because businesses are morally obliged to help in the UK’s effort to halve carbon emissions by 2030, but also because it can create strategic opportunities and will future-proof your business. But how do organisations understand what their customers want from products and services now and in the future? References.

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Domo Announces Second Quarter Fiscal 2024 Financial Results

Domo

In addition, Domo was named an overall leader and received its seventh consecutive perfect recommendation score in Dresner Advisory Services’ 2023 Wisdom of Crowds ® Business Intelligence (BI) Market Study and its Customer Experience and Vendor Credibility Models. Participants can register for the call in advance by visiting [link].