Remove 2030 Remove Customer Experience Remove Digital Transformation
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Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

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EDI vs API: Achieving Data Exchange Excellence through a Unified Approach

Astera

million by 2028, driven by the increasing adoption of cloud-based applications, digital transformation initiatives, and the demand for seamless integration among diverse systems. billion by 2030, with an impressive compound annual growth rate (CAGR) of 12.5%. The global API market is estimated to reach USD 6263.00

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Navigating AI-Driven Claims Processing

Astera

95% of insurers are currently accelerating their digital transformation with AI-driven claims processing. AI claim processing has raised the standards for businesses handling insurance claims and improving customer experiences. billion in 2022 to USD 40.1 Wrapping Up!

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The Smart Way to Measure and Scale AI ROI

Cprime

Forrester Research predicts AI spending will grow at an annual rate of 36% up to 2030, capturing 55% of the AI software market. Like digital transformation, AI should be viewed as a strategic investment with both short-term benefits and long-term business impact. Another critical area of impact is customer experience.