Timo Elliott

MAY 15, 2023

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

Customer Experience 245

Customer Experience Customer Experience Innovation User Experience 245

Passionate BA

AUGUST 1, 2023

Welcome to the Business Analysis Digest #36, with the best business analysis and related topics articles of July 2023. Today, I want to share another great guide by Nielsen Norman Group, an established user experience experts community. User Experience vs. Customer Experience: What’s The Difference?

Business Analysis 130

Business Analysis Business Analysis UML Banking 130

BizAcuity

APRIL 25, 2022

According to Statista, the US online gambling market is expected to reach $93 billion by 2023 from $67 billion in 2022. . Casinos, both online and land-based, need to have a user-friendly online presence (websites and mobile apps) that delivers maximum user experience. Every user has preferences.

Digital 130

Digital User Experience Retail E-Commerce 130

Cprime

NOVEMBER 28, 2023

Utilizing the certified Atlassian migration methodology, complemented by Cprime’s custom solutions, provided a truly personalized approach that met the client’s specific requirements. Moreover, Cprime’s project team helped facilitate communication between Atlassian support throughout the engagement, ensuring a seamless customer experience.

User Experience 52

User Experience Government Data Security Customer Experience 52

GlowTouch

FEBRUARY 2, 2023

Within customer support outsourcing industry, there are diverse opinions that range from AI and chatbots as indispensable parts of a customer service operation to an innovation that causes more problems than it solves. For instance, we know, and the data confirms that customers prefer live chat as a communications channel.

Artificial Intelligence 40

Artificial Intelligence Customer Experience Customer Experience User Experience 40

Tableau

DECEMBER 7, 2022

Allison (Ally) Witherspoon Johnston Senior Vice President, Product Marketing, Tableau Bronwen Boyd December 7, 2022 - 11:16pm February 14, 2023 In the quest to become a customer-focused company, the ability to quickly act on insights and deliver personalized customer experiences has never been more important.

Talent Acquisition 54

Talent Acquisition Data Warehouse Data Architecture Visualization 54

Insight Software

DECEMBER 12, 2022

Adopting a new SaaS model, Jet Analytics Cloud is delivered via Microsoft Azure to provide a seamless and enhanced user experience. Moreover, this shift removes on-prem challenges as well as empowers customers to make informed decisions and respond to changing market scenarios more quickly. growth in 2023. Raleigh, N.C.,

Supply Chain 52

Supply Chain Finance Planning User Experience 52