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Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

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2023 SAP Innovation Award Winners: Swiss Federal Railways, Mastering a Data-Driven Culture with SAP BTP

Timo Elliott

Mastering Data Hygiene Reliable data is at the core of all digital transformation. Swiss Federal Railways (SBB) is a winner of one of the prestigious 2023 SAP Innovation Awards , in the “Experience Wizards” category.

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How Data Analytics Is Revolutionizing The Future Of eCommerce In 2020

Smart Data Collective

trillion by 2023 and constitute 17% of all B2B sales. Your eCommerce solution must provide B2B functions , such as user-based permissions and automated RFQ processes, as well as a frictionless customer experience that’s completely personalized. Rich customer experience. What makes a great customer experience?

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Can AI Help with Disaster Preparation Technology?

Smart Data Collective

It is easy to see why this is an important topic of conversation in 2023. Managing such an important task requires digitization to ensure effective disaster restoration and management. Digital remote monitoring also helps keep the disaster site in check for any new hiccups in the restoration work.

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The future of casino marketing strategy is digital plus data

BizAcuity

With ever-changing regulations and the rise of digital competition, it is a challenge to run the casino business competitively. According to Statista, the US online gambling market is expected to reach $93 billion by 2023 from $67 billion in 2022. . The onset of digital gaming has reduced the entry barrier for new players.

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Business Analysis Digest #36

Passionate BA

Welcome to the Business Analysis Digest #36, with the best business analysis and related topics articles of July 2023. User Experience vs. Customer Experience: What’s The Difference? But it is rare when we discuss another important issue, UI/UX, at length – CX or customer experience. Hello there!

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5 API Trends to Look Forward to in 2023

Astera

Today, APIs are apparent as powerful solutions that enable organizations to seamlessly integrate technologies and lead digital transformation initiatives. From facilitating financial transactions and marketing automation to creating connected customer experiences, APIs are becoming the backbone of every sector. API-as-a-Product.