Monday

JUNE 24, 2021

As we head into 2021, why not use the same approach for your business? This comprehensive guide will explore some of the common process improvement methodologies, outline the steps you need to streamline your processes, and suggest how project management software can help you optimize your business. What is process improvement?

Project Management 81

Project Management Planning Monitoring Customer Experience 81

Data Pine

OCTOBER 25, 2022

In its second edition, published in 2021, Marr adds more insights into understanding customers and markets and how to produce great experiences and products using data. Other topics covered here include data integration and BI design, wrapped up by people-related issues, such as processes and project management.

Business Intelligence 117

Business Intelligence Business Intelligence Big Data Data Mining 117

Monday

DECEMBER 23, 2020

A company with a matrix structure includes at least 2 chains of command, typically with project managers in addition to traditional functional managers. A functional manager heads a particular office or department based on a job function. For projects, a cross-functional team is often ideal.

Project Management 52

Project Management Banking Digital Customer Experience 52

Monday

MAY 21, 2021

Both are useful additions to your project management toolbox. In 2021, only 55% of projects finished on time, and 27% of projects didn’t meet their goals at all, according to the latest PMI data. With CSFs, you can keep your projects on time, within budget, and on target. Image Source ).

Project Management 52

Project Management Visualization Planning Customer Experience 52

Monday

MAY 5, 2021

There’s a reason the global automation industry is set to generate over $200 billion in 2021. It’s why automation technologies can be a lifesaver for a busy project manager who is strapped for time. Marketing automation can help teams to: Put out relevant content to educate customers and qualify interest.

Customer Experience 52

Customer Experience Customer Experience Project Management Planning 52

Monday

MAY 7, 2021

In 2021, data-driven is more than just a buzzword. Tracking and managing your data might be easier than you think. Insights from sales analysis can help you manage sales teams more effectively, improve the customer experience, and make more informed business decisions. That’s where sales analysis comes into play.

Planning 52

Planning Customer Experience Customer Experience Project Management 52

Monday

MAY 28, 2021

What’s the difference between business process management and project management? The main difference between BPM and project management is that BPM focuses on the ongoing processes and workflows that support your business rather than one-off projects. Delivering a better customer experience.

Business Process Management 59

Business Process Management Documentation Project Management Customer Experience 59

Monday

MAY 11, 2021

No matter how good your existing processes are, dynamic CRM software can elevate your sales team’s performance and improve customer experience. Online CRMs have an exhaustive list of features to help with effective sales pipeline management, contact management, lead management, project management , etc.

Customer Experience 52

Customer Experience Customer Experience Project Management Visualization 52

Monday

MAY 17, 2021

Customer Relationship Management (CRM) refers to the processes involved in connecting with existing customers and building relationships with new ones. If you’re using manual CRM methods in 2021, you’re not unlocking the true potential of CRM. Provide better customer experiences. Get started.

Customer Experience 52

Customer Experience Customer Experience Project Management Visualization 52