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billion by 2022—a level of growth that will shape SaaS trends in 2020. With a new year on the horizon, in this article, we’ll explore 10 essential SaaS trends that will stand out in 2020. Before we dig any deeper into our top ten SaaS industry trends for 2020, let’s dispel some common myths surrounding the industry.
Healthcare data is set to soar, with projections showing that it will grow from 2,300 exabytes in 2020 to an impressive 10,800 exabytes by 2025. To put that in perspective, that’s like having enough data to fill over 2.5 billion DVDs!
Financial planning and analysis are usually categorised by a multitude of data sources, slow manual processes, and long planning cycles, which are out of step with the speed of the business. Put this into the context of 2020, and you know exactly why the planning process needs to change.
5) Task Automation Tools. A large portion of an agent’s time is spent collecting and logging data, organizing information, and finding the right data. Automation can help free up all this time so that your agents can spend it helping customers. getvoip.com – Call Center Automation. About GlowTouch.
The trends we presented last year will continue to play out through 2020. In 2020, BI tools and strategies will become increasingly customized. Companies are no longer wondering if data visualizations improve analyses but what is the best way to tell each data-story. 1) Data Quality Management (DQM).
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