IRM Connects

NOVEMBER 21, 2019

I recently presented a workshop at the Business Analysis Conference Europe 2019 by the industry group International Institute of Business Analysis (IIBA) where an illustrator created this image summarizing the.

Business Analysis 40

Business Analysis Business Analysis Master Data Management Business Process Management 40

Domo

MAY 29, 2019

To that end, Domo and customer-experience specialists One Connected Community (OCC) hosted 17 senior retail leaders in London last month for a thought-provoking, interactive workshop on all things retail, data and digital. Workshop participants acknowledged that retailers must win at every interaction the customer has with the organization.

Retail 52

Retail Customer Experience Customer Experience Innovation 52

Training ByteSize

JUNE 25, 2020

Followed by practical work using techniques or practices to understand and develop customer journeys, methods of eliciting and drawing out requirements and working with business representatives to prioritise those requirements. Part of the Agile BA’s role is likely to involve facilitating workshops and there is a module devoted to this.

Business Analysis 40

Business Analysis Business Analysis Agile Project Management 40