Smart Data Collective

JUNE 11, 2021

Recent revenue reports from its website show its digital partners increased more than 38% in 2020 from 2019. The worldwide pandemic played a key role in the expansion in digital money transfer service , but the growth and business strategy was growing long before with its rates of growth beginning in late-2019.

Big Data 236

Big Data Banking Retail Digital 236

Smart Data Collective

MAY 14, 2021

Virtual agents help create a seamless customer experience while empowering human employees to work on pressing tasks that need the human touch. billion in 2019. Banking has been gradually going digital for years now, but that shift was accelerated last year. Government. Meanwhile, the load on agency call centers shrinks.

Banking 224

Banking Retail Big Data Healthcare 224

Smart Data Collective

JUNE 3, 2021

According to a study by Capgemini (2019), 34% of respondents from insurance companies confirm the use of machine learning (AI) in operations. Banks and insurance firms are deriving high benefits from AI in customer engagements, yet the initiatives are not scaled,” the report states.

Data Analytics 249

Data Analytics Data Analytics Big Data Banking 249

Monday

APRIL 1, 2021

The CRM Trends Report in 2019 asked their respondents this very question. Let’s take a closer look at each of these features to see how they can help you deliver a better customer experience. Your business needs a way to manage all the details for each of your customers and prospects ? And without breaking the bank.

Customer Experience 52

Customer Experience Customer Experience Monitoring Banking 52

Whizlabs

APRIL 19, 2021

Marc has started his career as an in-house IT consultant for large investment banks in New York, London and Sydney. As a Chief Customer Officer, she is expert in cloud-based subscription models, automation and data analytics to drive customer adoption of software and reduce churn. Follow Evan Kohn on Twitter and LinkedIn.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Userzoom

NOVEMBER 6, 2019

Alfonso de la Nuez, UserZoom’s Co-founder and Co-CEO, discusses how we now live in a world of digital experiences and in order for modern companies to survive, they need to democratize UX insights throughout the entire organisation. . This is the final presentation we’ll be sharing from BetterUX 2019.

Digital 68

Digital Agile Product Management Product Management 68