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Start by hosting a designthinking exercise with stakeholders to identify the problems they’re trying to solve and the impact they’re having on the business. Also promising is that 29% of enterprises in 2019 had a VP of Design or Chief Experience Officer, up from 21% in 2018.
As customerexperiences become more and more digital, we have to change how we interact. For most organizations, the days of winning over a customer face-to-face with a hand shake and a smile are over. Digital customers are the new norm and are transacting with us all over the world, 24/7, independent of a sales person!
He has hit 3000 blog posts for the AWS blog in 2018. His remarkable capability to distill complex technical ideology into crisp and clear form resonates with AWS customers. His designthinking with a work out loud approach to social media and business networking is quite impressive.
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