Timo Elliott

MAY 19, 2023

Here’s a great example of how technology can help make sure that you have a solid information foundation for innovative new business processes. Swiss Federal Railways (SBB) is a winner of one of the prestigious 2023 SAP Innovation Awards , in the “Experience Wizards” category.

Innovation 246

Innovation Digital Transformation Data Quality Procurement 246

Smart Data Collective

JULY 19, 2019

A 2017 analysis by MapR showed that telecommunications industries can benefit from big data more than almost any other company. Comarch is known around the world, as a trusted, innovative provider of IT products and services in sectors as varied as healthcare, finance, automotive, retail, transport and logistics, to name just a few.

Big Data 252

Big Data Retail Artificial Intelligence Logistics 252

Domo

OCTOBER 18, 2017

Dreamforce 2017 is going to be amazing. Here are 5 sessions we can’t miss at DF17: Supporting at the Speed of Social: Salesforce Delivering Social Customer Care When: Monday, 8:00 AM Why we’re excited: Social media isn’t just a marketing game anymore. It’s a valuable window into your customers. There’s no question about that.

Innovation 52

Innovation Customer Experience Customer Experience 52

Data Pine

APRIL 14, 2022

While these industries are traditionally slow in adopting new innovations, there are some front-runners that are leading the pack. In 2017 the company wanted to take its shopping experience one step further by creating an augmented reality app that allowed users to test a product without having to leave their homes.

Big Data 97

Big Data Healthcare Customer Experience Customer Experience 97

Sisense

JANUARY 14, 2021

Better testing, better customer experience. Every company is becoming a data company, and once customers are used to interacting with data and analytics infused throughout your product , they expect that data to be accurate. He co-founded Billie with a group of colleagues in 2017 and now leads the BI team.

E-Commerce 85

E-Commerce Business Intelligence Business Intelligence Data Modelling 85

Clarasys

MAY 18, 2021

The idea of customer experience has moved on a lot from a basic front of house smile. What has taken longer to mature in leaders minds, is the return on investment for focusing on employee experience (EX). Employee experience, in its simplest terms, is the summation of the touchpoints your employees have with ‘the organisation’.

Customer Experience 52

Customer Experience Vision Customer Experience Monitoring 52

Clarasys

DECEMBER 2, 2020

That is why, in the United States alone, the number of malls quadrupled between 1970 and 2017 – but much has changed since then. As such, owners of shopping centres can act as an enabler to the stores to become more customer centric and create an environment across multiple stores where people want to visit.

E-Commerce 52

E-Commerce Retail Customer Experience Customer Experience 52