Smart Data Collective

JULY 19, 2019

A 2017 analysis by MapR showed that telecommunications industries can benefit from big data more than almost any other company. On top of that, the company’s portfolio features a full suite of service design and fulfillment products, alongside field service management, service inventory, digital sales, customer care and data management tools.

Big Data 252

Big Data Retail Artificial Intelligence Logistics 252

Timo Elliott

MAY 19, 2023

Mastering Data Hygiene Reliable data is at the core of all digital transformation. Swiss Federal Railways (SBB) is a winner of one of the prestigious 2023 SAP Innovation Awards , in the “Experience Wizards” category. The need for a unified data system was pressing, and the journey to a data-driven culture started in 2017.

Innovation 246

Innovation Digital Transformation Data Quality Procurement 246

The Uncommon League

JANUARY 19, 2021

Good businesses understand that the process of finding, attracting and selling to customers looks a lot like the recruitment, hiring and retention of good employees. The dual processes of creating good employee experience and good customer experience can be optimized. What Will You Measure? Map out that journey.

Customer Experience 98

Customer Experience Customer Experience Digital Project Management 98

Smart Data Collective

AUGUST 27, 2019

The banking industry has been able to utilize a variety of AI technology to streamline processes, enhance security, and improve the customer experience. For instance, banks can use artificially intelligent identity verification to identify customers and their documents accurately. Automated Banking Customer Service.

Artificial Intelligence 250

Artificial Intelligence Banking Documentation Finance 250

Thinslices

NOVEMBER 3, 2020

A couple of weeks ago we announced our partnership with Penta , the digital platform for business banking, launched in Germany in 2017. Alongside their teams in Berlin and Belgrade, we’re focusing on further developing and improving their mobile app, to ensure a great customer experience across mobile operations.

Banking 83

Banking Customer Experience Customer Experience Digital 83

Agile Business Consortium

JANUARY 1, 2021

Organisations need to adapt to a "digital vortex" (Bradley et al., 2015), a market that is highly prone to disruption, a focus on the customer that demands not only connected solutions and outstanding customer experience but also speed. 2017; elaborated by Puckett & Neubauer, 2018/ 2020). The Digital Vortex.

Agile 52

Agile Vision Digital Real-time Data 52

Domo

MARCH 6, 2017

In addition to building entire e-commerce businesses from scratch, modern retail brands have had to develop new strategies for reaching their customers across a growing list of platforms and channels. retail, Retail Week interviewed 25 industry CEOs on what 2017 has in store for them. Here are three major steps U.K. As a result, U.K.

Retail 52

Retail E-Commerce Real-time Data Customer Experience 52