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However, just 10 percent of companies made better digital customer experiences a priority in 2017, down from 25 percent in 2016. Customer feedback is built into many project management methodologies, including scrum and agile. For example, a PwC study, 32 percent of U.S. You can use that same approach to help you understand employees.
We started 2017 with web applications, mobile applications, and sites, as we’ve been just one to two people. As well, we’d like to do workshops and training because we know we can only enable others if we spread what we already found out. We host workshops, as for instance, last year, empathy map.
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