Checkmate: The Queen’s Gambit of customer experience strategy – Part 1
Clarasys
JUNE 10, 2021
Beth teaches us how important it is to make the right choices in order to develop a winning strategy; not dissimilar to business-related strategies, such as Customer Experience (CX). You are still making choices to win, but to win over your customers in the marketplace. Setting a winning CX aspiration.
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