An Intro into the World of Business Relationship Management, Part 2: An In-depth Look at a BRM
Watermark Learning
AUGUST 26, 2021
In 2005, the BRM role gained more validity with ISO/IEC 20000 service management standard and reinforced with ITIL v3 in 2007. Facilitates strategic planning sessions, helps define key strategies, and ensures the technology strategy aligns with the business strategy. enterprise architect, portfolio and program management).
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