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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. Michelle Bailey – GVP/GM & IDC Research Fellow at IDC, Speaker at Leading Industry Events. She is a frequent speaker at Leading Industry Events.

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7 speakers you won’t want to miss at Dreamforce 2017

Domo

Dreamforce is happening in San Francisco next month (November 6-9, to be exact), and it’s going to be packed with the newest insights, innovations in tech, and luminaries who are shaping the future—and the present—of the tech landscape. You can find out more about Domo’s Dreamforce sessions, booth, and networking events here.

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Vidya Receives LBF Enterprising Women Award

GlowTouch

A panel of judges reviewed the 90 women candidates based their ability to demonstrate the following: community and civic engagement; business management; mentoring; inspirational leadership; volunteerism; entrepreneurship; innovation; and executive leadership. We’re also thankful for her great passion for serving others.

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GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas

GlowTouch

CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary. This is where customer contact professionals come to innovate and sharpen best practices for enhancing the customer experience,” said Vidya Ravichandran, GlowTouch President and Founder. “In June 24-28.

Vision 40
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Workshop by Design Canvas: Making Collaboration Work

EBG Consulting

A workshop is an event that includes a carefully selected group of product stakeholders and content experts who work together to explore, define, create, correct, and decide upon deliverables and work products. Represent workshop products using visual models, images, and shapes to increase learning, spark innovation, and improve retention.

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5 Keys to Solving the Root Causes of Support Tickets

GlowTouch

Business leaders took information around “event clusters,” and trained representatives to not only resolve the caller’s primary concern, but also to anticipate and address “downstream issues.” Several years ago, a company called Bell Canada met this challenge. Invest in Advanced Support Center Software.