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Agile Methodology vs Framework vs. Toolkit – Does it Really Matter Eddie?

Vitality Chicago

Oblivious to this name preference, a recent article on agile from Forbes said, among other things, that “…agile methodology is a way of working based on an iterative approach.” The title of the article was The Agile Disciplines That Matter Most. In 2002, DSDM was popular, particularly in Europe.

Agile 74
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Questioning Agile Dogma

Leading Agile

When I first learned about Agile methods in 2002, the principles seemed to offer an ideal solution to many organizational issues common at the time. How can the same principle be a good idea in 2002 and a bad idea in 2019? It includes advice about planning for employee burn-out and burning them out quite deliberately.

Agile 116
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7 Key Lessons for Agile Leaders from McChrystal’s Team of Teams Book

Vitality Chicago

In this article I have summarized seven key takeaways or lessons for Agile Leaders. It reminds me of one of the four Agile Values: Responding to Change over Following a Plan. Lessons for Agile Leaders – Don’t pursue efficiency for it’s own sake and don’t plan for a known set of variables.

Agile 98
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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

David is also a contributor to IEEE Cloud Computing and has published countless number of articles and books over the years. ” He chose the name of the blog from the Arctic Monkeys song, Old Yellow Bricks, and is a must read for anyone who is planning on expanding their career in cloud computing or virtualization.

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7 Questions to Ask Your Customer Support Vendor

GlowTouch

In this article, we discuss seven questions you should ask customer support vendors before selecting them. Founded in 2002, our 1,800 employees deliver operational excellence with high-touch engagement. Tonya Morgan 2020-11-06 15:42:00 2020-12-10 14:59:37 What Happens if You Fail to Plan for Holiday Sales? Tonya Morgan.

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7 Reasons Why Outsourcing Customer Support Can Give You a Competitive Advantage

GlowTouch

This article will discuss 7 key factors to take into account when deciding on a customer support solution that will work for your company. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. Let’s dive in! Cost-Effectiveness. About GlowTouch. Tonya Morgan.

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5 Key Customer Support Trends for 2020 and Beyond

GlowTouch

One key factor to investigate is the creation of a “self-help database” — in other words, a library of articles and/or videos designed to clearly explain and resolve common customer issues. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.